Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 20, 2018 at 9:58 am #914763
    Groeier!

    Hello,

    I have a problem with a layer slider on this page:
    https://www.caemklerks.com/van-caem-prestige/

    I had the exact same problem in 2015 on the same website:
    https://kriesi.at/support/topic/layer-slider-text-shows-up-after-click-or-scroll/

    The CSS that was used in 2015 doesn’t work anymore.

    Can you please tell me how to fix it?

    I already cleared the cache (WP Rocket but also Browser).

    Greets Jeen

    February 20, 2018 at 8:54 pm #915007
    Basilis

    Hey Groeier!,

    Please disable completely WPRocket and then try it.
    Cache can be a reason not to load things properly

    Best regards,
    Basilis

    February 22, 2018 at 1:02 pm #916013
    Groeier!

    Hello Basilis,

    I have disabled WP Rocket and tried it with a clean browser. Still no luck. The problem still exists.

    Greets Jeen

    February 22, 2018 at 2:30 pm #916084
    Victoria

    Hi Jeen,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 22, 2018 at 2:32 pm #916087
    Groeier!

    Off course!

    Greets Jeen

    February 23, 2018 at 10:56 am #916573
    Victoria

    Hi Jeen,

    Thank you. I see 4 sliders on that page, can you please specify, which one is not showing html?

    Best regards,
    Victoria

    February 23, 2018 at 12:58 pm #916631
    Groeier!

    Hello Victoria,

    The first time I open the page, the slider isn’t moving at all. I also do not see the HTML.
    After I move the page a little to the bottom, the HTML is showing up and the slider starts moving around. Than on all the 4 sliders I can see the HTML.

    Greets Jeen

    February 23, 2018 at 1:36 pm #916661
    Victoria

    Hi Jeen,

    Hm, this is not happening on my end, ye, transitions are slow, but the sliders are working.
    Can you make a small screen capture of the issue on your end? Which browser are you using and which version of php are you running?

    Best regards,
    Victoria

    February 23, 2018 at 4:46 pm #916763
    Groeier!

    Hello Victoria,

    It happens on the latest version of Google Chrome and the latest of Mozilla Firefox.
    Version number 58.0.2 for Mozilla and 63.0.3239.132 for Chrome.

    Picture: http://nl.tinypic.com/r/2mdgkza/9

    PHP version is 5.6.33

    Greets Jeen

    February 24, 2018 at 3:26 pm #917130
    Victoria

    Hi Jeen,

    I think it’s the issue with the 4 sliders on the same page. Can you make a test page a copy of this one? And test with one or two sliders?

    Best regards,
    Victoria

    February 26, 2018 at 9:41 am #917710
    Groeier!

    Hello Victoria,

    Thanks for the advice. I tried it with one layerslider and that came up just fine.
    Now I also got it working with 4 sliders, but I think the order wasn’t correct. We had the mobile slider on the first slot,
    than the desktop slider. It should be the way around, so first the desktop sliders and than the mobile.

    Everything works fine now.

    Greets Jeen

    February 26, 2018 at 11:15 am #917759
    Victoria

    Hi Jeen,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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