Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 14, 2015 at 3:20 pm #379426
    johanboshoff

    My website was working fine, then I did a theme update and updated the WordPress version and now my Layer Slider will not save. It gives an internal server error message.

    I have:
    1. uninstalled all the plugins
    2. increased the WordPress daily limit
    3. cleared my browser history
    ….nothing works.

    I have created a guest user profile for the site – please see below in the Private Content section…

    January 14, 2015 at 10:26 pm #379776
    Elliott

    Hi johanboshoff!

    It must be something wrong with that specific slider you have. I created a new one and it’s saving fine. Not sure what it could be.

    I would try creating a new one and once you have it completed you can delete the old one.

    Cheers!
    Elliott

    January 15, 2015 at 2:34 pm #380014
    johanboshoff

    Hi Elliot,

    So I rebuilt the slider from scratch as a new slider and when I got to slide 4 its started giving the same error and wont save. Please login again and see what is going wrong.

    thanks.

    January 15, 2015 at 9:30 pm #380458
    Elliott

    Hey!

    This user was having the same problem it looks like, https://kriesi.at/support/topic/layerslider-dont-save/#post-222339.

    I would try Josue’s suggestion in that thread. If that’s not working then it would probably be best to contact the LayerSlider support to see if they have any idea on what it could be.

    Regards,
    Elliott

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