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  • #838105

    Hi guys,

    I have a fullscreen video in the Layer Slider on the homepage.

    My first issue is that autoplay does not work on mobile. This would be okay if I was able to play the video.

    On android Chrome, when I press play, it starts the loading sequence of the video (I’ll see the grey spinning wheel) but it never actually starts playing. I have to press play again for the video to actually start.

    • This topic was modified 7 years, 3 months ago by erraziB. Reason: Login details
    #838617

    Hey erraziB,

    Here are some threads to consider:

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #839021

    Yes, I have read all of those, which is why I said if it cannot autoplay (which I knew was a limitation of being on a phone), I have a second issue, which is that the video requires two clicks before it will actually play.

    #840621

    Hi,

    It does not. If you click it one, it will load just needs some time to buffer / load properly.

    Best regards,
    Basilis

    #840673
    This reply has been marked as private.
    #841381

    Hi erraziB,

    What device and browser are you using?

    Best regards,
    Victoria

    #862552

    hi
    I’m using enfold theme for my website. I have a video on my homepage which clearly displays on desktop/laptop but does not show when website open in mobile phone. Can somebody help! Thanks…

    #863502

    Hi zinconeoffice,

    Please start a separate thread, describe your issue there and give us a link to your website.
    ANd here is a thread for you
    https://kriesi.at/support/topic/home-page-video-on-mobile-phone/

    Best regards,
    Victoria

    #948054

    Hey. I am not sure how to create a new ticket in this forum

    My issues is ,
    I have desktop slider isung layer slider with a video but its not playing in mobile.
    Can you help me to autoplay the video in mobile?

    Thanks

    #948578

    Hi Grandcarrousel,

    You can use this link to create a new thread, please post the link to your website there

    If you need further assistance please let us know.
    Best regards,
    Victoria

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