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August 13, 2017 at 3:24 am #838105
Hi guys,
I have a fullscreen video in the Layer Slider on the homepage.
My first issue is that autoplay does not work on mobile. This would be okay if I was able to play the video.
On android Chrome, when I press play, it starts the loading sequence of the video (I’ll see the grey spinning wheel) but it never actually starts playing. I have to press play again for the video to actually start.
- This topic was modified 7 years, 3 months ago by erraziB. Reason: Login details
August 14, 2017 at 12:49 pm #838617Hey erraziB,
Here are some threads to consider:
If you need further assistance please let us know.
Best regards,
VictoriaAugust 15, 2017 at 12:08 am #839021Yes, I have read all of those, which is why I said if it cannot autoplay (which I knew was a limitation of being on a phone), I have a second issue, which is that the video requires two clicks before it will actually play.
August 17, 2017 at 9:46 pm #840621Hi,
It does not. If you click it one, it will load just needs some time to buffer / load properly.
Best regards,
BasilisAugust 18, 2017 at 12:45 am #840673This reply has been marked as private.August 19, 2017 at 7:29 pm #841381Hi erraziB,
What device and browser are you using?
Best regards,
VictoriaOctober 10, 2017 at 5:09 pm #862552hi
I’m using enfold theme for my website. I have a video on my homepage which clearly displays on desktop/laptop but does not show when website open in mobile phone. Can somebody help! Thanks…October 12, 2017 at 4:04 pm #863502Hi zinconeoffice,
Please start a separate thread, describe your issue there and give us a link to your website.
ANd here is a thread for you
https://kriesi.at/support/topic/home-page-video-on-mobile-phone/Best regards,
VictoriaApril 27, 2018 at 5:38 pm #948054Hey. I am not sure how to create a new ticket in this forum
My issues is ,
I have desktop slider isung layer slider with a video but its not playing in mobile.
Can you help me to autoplay the video in mobile?Thanks
April 29, 2018 at 9:08 am #948578Hi Grandcarrousel,
You can use this link to create a new thread, please post the link to your website there
If you need further assistance please let us know.
Best regards,
Victoria -
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