Viewing 6 posts - 1 through 6 (of 6 total)
Viewing 6 posts - 1 through 6 (of 6 total)
- The topic ‘LayerSlider: the import file seems to be invalid or corrupt’ is closed to new replies.
Hi,
now we are using the LayerSlider. When I export a slider, I can’t import the zip-file on another installation. Also opening the zip-file locally doesn’t work. Do you have any idea?
Thanks and kind regards
Uli
Hey Uli,
Thank you for the inquiry.
We cannot reproduce the issue on our local installation, so it is likely a plugin conflict or an issue with a custom script. Please temporarily disable all plugins and try exporting one of the slides. Let us know the result.
Best regards,
Ismael
Hi Ismael,
we tried it on a different installation and it worked. I was able to export the sliders. Obviously the problem is the web server configuration. Thanks for your support anyway.
Kind regards
Uli
Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard
Hi,
sorry for the late response, yes you can close the topic.
Thanks and kind regards
Uli
Hi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard