Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 16, 2016 at 8:43 pm #566582
    Groeier!

    Hello,

    Please take a look at this page:

    Over ons

    On some points the picture of the layer slider gets really small.
    I can reproduce it, but sometimes it renders just perfect….
    So to show you what I mean, i’ve made this screenshot:
    http://postimg.org/image/gavlc4ro1/

    I’ve also made a screenshot of the code behind the problem. You can see that the image size is not the size it should be:
    http://postimg.org/image/99pyguqg1/

    When I refresh the page it turn out to be perfect but I want it to render just fine on the first load on every browser.

    Greets Jeen

    January 17, 2016 at 6:06 am #566732
    Rikard

    Hey Jeen,

    I couldn’t see anything like that on my end using Chrome, do you have a step by step to reproduce it?

    Regards,
    Rikard

    January 18, 2016 at 9:45 pm #567402
    Groeier!

    Hello Rikard,

    I can reproduce it when I do a first load of the site.
    You can try to empty your memory and then take a look with Chrome.

    If that doesn’t work you also can try with Firefox, Edge and IE.
    I never use IE 11 but when I open the site in IE 11 I get the smaller picture as well.

    Greets Jeen

    January 19, 2016 at 7:15 am #567655
    Rikard

    Hi Jeen,

    Sorry but I can’t reproduce it on either Chrome, FireFox or Safari on first load. Are you sure that you are not getting cached results? Not sure what you mean by emptying my memory either, if I don’t have memory I can’t load any sites :-)

    Please try a different machine to see if you can reproduce the results there.

    Best regards,
    Rikard

    January 19, 2016 at 3:44 pm #567871
    Groeier!

    Hello Rikard,

    I mean with memory the cache:)

    I’m sure that its not a cache issue on my side because I emptyed it and still got the same problem: sometimes it works great,
    sometimes not (see screen).

    I think you can produce it with a fresh lookup in IE. Do you have IE?

    I’m working with Windows 10, but also on Windows 8 and Macbooks I get this result…

    Greets Jeen

    January 20, 2016 at 6:40 am #568399
    Rikard

    Hi Jeen,

    I’m on OSX so I don’t have IE, but I’ve asked the rest of the team to have a look as well.

    Thanks,
    Rikard

    January 20, 2016 at 7:16 am #568403
    Vinay

    Hi!

    We are working on your ticket and will update you shortly.

    At first in IE the slide image was very small after refresh it loads fine. After inspecting the settings the possible problem found was in transition effects. We have created a new Slide as Slide #1 and added to the page in the private link your original slide is now Slider #2

    The images in the slider is loading correctly in IE and FF now at the first attempt on my end. Please check and let us know.

    Regards,
    Vinay

    January 20, 2016 at 3:50 pm #568693
    Groeier!

    Hello Vinay and Rikard,

    Thanks for all the help! I can see the picture renders perfect now.
    We will test it again sometimes and also ask the client.

    For now you can close this topic!

    Thanks again!

    Greets Jeen

    January 20, 2016 at 4:31 pm #568724
    Vinay

    Hey!

    Glad we were able to fix this issue for you… please feel free to get back to us if there is any issue in future.

    Thank you for using Enfold.

    Regards,
    Vinay

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  • The topic ‘LayerSlider shows picture very small’ is closed to new replies.