Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 1, 2018 at 12:34 am #905918
    TurnerAlpenkraenzchen

    Hi have two layersliders on my page. one is working fine, the other is often just displayed as shortcode.

    February 1, 2018 at 12:50 am #905934
    Jordan Shannon

    Hey TurnerAlpenkraenzchen,

    If you remove the working one, does the other perform as it should?

    Best regards,
    Jordan Shannon

    February 1, 2018 at 12:57 am #905936
    TurnerAlpenkraenzchen

    It’s unfortunately sporadic. I have set both to the buggy one and they both showed up.
    The first one worked always, only the second one on the smae landing page causes problems

    February 1, 2018 at 3:12 am #905959
    Mike

    Hi,
    I see one in the footer, please see screenshot in the Private Content area.
    Were is the second one to show?

    Best regards,
    Mike

    February 1, 2018 at 10:53 am #906161
    TurnerAlpenkraenzchen

    Hi, exactly, this is the one that does not work properly.
    The second layer slider is the header with the mountain picture as background. This has always been working properly

    February 1, 2018 at 12:01 pm #906239
    Mike

    Hi,
    I see the one on the home page works, yet on many other pages it doesn’t. Have you tried disabling your plugins? Do you have any third party shortcodes on the other pages that is not on the homepage?
    Is your webhost using php v7?

    If these don’t help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.
    Can we disable plugins for testing?

    Best regards,
    Mike

    February 1, 2018 at 1:47 pm #906277
    TurnerAlpenkraenzchen
    This reply has been marked as private.
    February 2, 2018 at 2:05 am #906562
    Mike

    Hi,
    Sorry the login seems to be not working, please check.
    Please see screenshot in Private Content area.

    Best regards,
    Mike

    February 2, 2018 at 10:19 am #906750
    TurnerAlpenkraenzchen
    This reply has been marked as private.
    February 2, 2018 at 6:01 pm #906934
    Mike

    Hi,
    Builtin LayerSlider shortcode does not work in widget areas. The reason it is working on your homepage is because you have a another slider on that page.
    For a solution to adding your partner images to your widget, try creating a animated gif with a free online resource such as this one: GIFMaker.me

    Source #530827
    Best regards,
    Mike

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