Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 13, 2024 at 9:38 pm #1471276
    cheerema

    I tried to make some changes to my layersliders today, and was unable to save anything. There is a server error pop up, but the error code is not displayed. I went through and updated my plugins/WP core, and finally I did the latest Enfold update. Unfortunately the server error still pops up everytime I try to save a layerslider.

    I disabled every plugin, and the issue still persisted. I updated the database inside the layerslider plugin and the issue still exists. I contacted my host (Hostgator) who worked for a long time, and they could not figure it out. They recommended installing the plugin separately instead of using your bundled version, but I don’t really want to do that.

    Can you see what is going on please?

    November 15, 2024 at 6:52 am #1471359
    Ismael

    Hey cheerema,

    Thank you for the inquiry.

    We were not able to reproduce the issue; we edited the Filmmaking Auditions Charlotte slider. Is this happening with a specific slider?

    Best regards,
    Ismael

    November 15, 2024 at 5:54 pm #1471429
    cheerema

    **update** I think a hidden layer might have been causing the issue. I deleted this hidden layer and I was able to publish the slider. I assumed the hidden layer would not have an affect on the slide.

    • This reply was modified 1 month ago by cheerema.
    • This reply was modified 1 month ago by cheerema.
    November 15, 2024 at 9:44 pm #1471438
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    November 19, 2024 at 3:36 pm #1471655
    cheerema

    You can close this topic. Thank you for investigating it for me.

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