Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 17, 2017 at 5:53 am #840221
    lucky7t

    I purchased the WPlayerslider license to get support from them and noticed in system settings that it states it needs updated and it needs to be removed from the theme bundle and reinstalled. Is this true? Please help

    • This topic was modified 7 years, 4 months ago by lucky7t.
    August 17, 2017 at 7:55 am #840285
    Rikard

    Hey lucky7t,

    Yes, if you have the stand alone version then you would need to add this to your functions.php file:

    add_theme_support('deactivate_layerslider');

    Please try that out.

    Best regards,
    Rikard

    August 17, 2017 at 4:50 pm #840494
    lucky7t

    I downloaded the theme which included layer slider . But noticed I could purchase it and it states that I should . I’ll give this a try but it’s not listed on my plugins page

    August 17, 2017 at 8:06 pm #840597
    lucky7t

    I dont have the stand alone installed. I simply went to dashboard and it said it needed updated. I tried to update and it failed because it says its a bundled version. Also prior to updating i paid and entered in my serial number . Seems odd i cant update it from inside the bundled theme.

    Author,
    Ill be glad to pay more to someone for some help here.

    • This reply was modified 7 years, 4 months ago by lucky7t.
    August 17, 2017 at 8:54 pm #840605
    lucky7t

    Fixed the issue by doing the following,,,

    created a child theme (should of done this before i even started the site) then used your php code in php config (Thank you). Then installed the stand alone version and updated it accordingly. Then I noticed that I could not use the layer slider in virtual page builder so i switched themes back to original and….. tada! it works great and is updated to most current. now i need to figure out how to make my child theme work

    • This reply was modified 7 years, 4 months ago by lucky7t.
    August 18, 2017 at 5:45 am #840739
    Rikard

    Hi,

    Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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