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  • March 10, 2021 at 7:41 pm #1287230
    enfold_user

    Hello,

    I’ve been working with Enfold for a long time. What is happening is that I bought a new license and downloaded the latest version of the theme to create a new website but, after I import the content of the Demos, I cannot insert the LayerSlider item in any of them (a white area is displayed instead). The moment I add a LayerSlider item to Layout Builder and try to move it above other items on the page, it freezes.

    What could be happening? Can you help me with this issue?

    I am sending 2 links in private. Note that the blank area below the images is the place I have inserted the slider.

    Thank you!
    Cristiano

    March 12, 2021 at 3:50 pm #1287724
    enfold_user

    Hello,
    An update: please consider the website mentioned in this private comment.
    Thanks.

    March 12, 2021 at 4:00 pm #1287733
    Yigit

    Hi Cristiano,

    Thanks for contacting us!

    Please update WordPress to the latest version 5.7. If that does not help, please create temporary admin logins and post them here privately so we can look into it.

    Best regards,
    Yigit

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