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  • October 13, 2014 at 6:44 pm #335110
    vidaelf

    Hi-
    This weekend I was flooded with errors like this:
    [Fri Oct 10 08:20:17 2014] [error] [client 10.10.1.134] PHP Warning: json_encode(): Invalid UTF-8 sequence in argument in /var/www/wp-content/themes/enfold/config-layerslider/LayerSlider/views/slider_edit_posts.php on line 37, referer: http://www.insightpd.com/wp-admin/admin.php?page=layerslider

    It filled up my cache and crashed my database. It happened twice.

    Do you have any idea why this is happening? What info would you need to look into this. I have to physically be here to rest everything, so if it happens off hours, our site is just down until I can get here. We just launched and are getting traffic, so we can’t afford to have ti down.

    It’s not tons of traffic, btw. Maybe 130 sessions a day?

    insightpd.com

    Please advise!! Thanks!

    October 13, 2014 at 6:52 pm #335114
    vidaelf
    This reply has been marked as private.
    October 15, 2014 at 3:44 pm #336183
    Yigit

    Hi!

    Have you already figured it out? I checked your site and could not see any errors. Also you are using an older version of the theme. Enfold version 3 has updated version of LayerSlider which is 5.3.0 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    October 15, 2014 at 4:24 pm #336212
    vidaelf

    Hey Yigit-
    We crashed again last night. It seems like there’s a memory leak of some sort ( i know that sounds weird) with wordpress and our server just runs out of memory and crashes. We can’t pinpoint what it is. Our php memore is at 256, which should be more than enough. We don’t have high traffic. We’ve just up’d the memory on our server… We host locally. We’re considering moving to justhost to see if their servers are better set up for such things? We’ve been on wordpress locally for years though and have never run into any issues.

    I have a dev site set up on justhost right now for testing. I’ll attempt the update on the dev site now. We’re using a child theme, but only the CSS is heavily modified. Hopefully there won’t be too many issues.

    Any other thoughts you have would be greatly appreciated.

    Thanks!

    October 15, 2014 at 4:42 pm #336228
    Yigit

    Hi!

    Please try de-activating all active plugins and check if that helps. And let us know if you have questions after updating the theme :)

    Best regards,
    Yigit

    November 26, 2014 at 1:03 am #358074
    Elliott

    Hi!


    @vidaelf    , This user was having the same error, https://kriesi.at/support/topic/no-preview-in-layerslider-2/#post-356815.

    Regards,
    Elliott

    • This reply was modified 10 years, 1 month ago by Elliott.
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