Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 4, 2017 at 11:02 pm #834518
    3adconsulting

    Hi, The LayerSlider will only show two slides out of three on mobile. The settings are similar on all slides…. I really can’t see what is causing this. But when in mobile review option, I can’t even access the layers they are all in Grey…. On the other slides all the layers stay accessible in all formats including mobile….

    Please let me know who to unfreeze the layers so they are no longer grey when in mobile settings.

    Thanks

    August 4, 2017 at 11:40 pm #834524
    3adconsulting

    Just in case you want to access things for a better look:

    August 6, 2017 at 7:47 am #834956
    Rikard

    Hi,

    Thanks for the login details. Did you try to clear the cache from your caching plugin and from your browser and reload the page afterwards?

    Best regards,
    Rikard

    August 8, 2017 at 4:44 am #835670
    3adconsulting

    Hi Rikard,
    Yes I cleared all the caches and reloaded and the problem persists…. I cannot access the layers in mobile mode, they remain in grey…. Please let me know how to fix this,

    Thanks

    August 9, 2017 at 12:30 pm #836338
    Victoria

    Hi 3adconsulting,

    Which version of php are you running? Which device are you looking on? I checked on an iPhone the slider shows 3 slides. What do you mean you cannot access the layers in mobile mode? Could you please send us screenshots?

    Best regards,
    Victoria

    August 9, 2017 at 11:48 pm #836690
    3adconsulting

    Hi Victoria,

    I’m running on php 7.0.21. All the mobile devices I have reviewed it on and received comments from have been iPhones to my knowledge. To be more precise the first slide shows the wood background but the animated text and link do not appear.
    The first slide content is: Did you know? Most Americans do not consume an optimal amount of all vitamins by diet alone.
    2nd slide: Group picture of some products
    3rd slide: KidKind logo + Look for this logo on products suitable for children

    When working in the LayerSlider and viewing the preview on the mobile mode, I can’t see the text of the first slide and I can’t modify the layers, because they are in grey….

    Screen shot of preview in mobile mode and the lack of access to the layers

    Screen shot of preview for desktop

    Please let me know if this clarifies or helps in understanding the problem,

    Thanks,

    August 10, 2017 at 3:43 pm #837021
    Victoria

    Hi 3adconsulting,

    These are actually buttons http://imgur.com/a/ObpN7
    The last one was unchecked. I just discovered it myself :)
    It should be working fine now.

    Best regards,
    Victoria

    August 10, 2017 at 6:05 pm #837094
    3adconsulting

    Wow!! Thanks Victoria!!! I can’t believe I missed it!!
    Thanks so much for your help!
    It is so appreciated!!!

    August 11, 2017 at 7:30 pm #837625
    Sarah

    Hi!

    We’re happy that the team was able to help you! We’ll close this topic now. For any other questions or issues, feel free to post them here on the forum and we will do our best to assist you.

    For your information, you can also take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/

    We’d also appreciate it if you can take a moment to review our theme if you haven’t already. https://themeforest.net/downloads

    Thank you for using Enfold.
    Cheers!
    Sarah

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘LayerSlider only showing 2 slides out of 3 on Mobile’ is closed to new replies.