Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 1, 2015 at 6:50 pm #496615
    magpie6

    Site: http://www.heswallphysio.com
    WordPress: version 4.3
    Issue: The LayerSlider isn’t working when using Chrome but works perfectly with IE.

    I’ve not made any changes to any part of the website in the past few weeks. The Slider was working but now it isn’t. I’m using the W3TC Plugin along with CloudFlare. I have cleared the CF cache (and subsequently deleted it) and all the caches in W3TC but to no avail. As I say, it’s working perfectly well in IE.

    I’ve also tried it on several machines. Any help would be much appreciated.

    September 2, 2015 at 7:55 am #496892
    Rikard

    Hi Mark,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    September 2, 2015 at 10:16 pm #497385
    magpie6

    Thank you in advance for your help.

    September 2, 2015 at 11:52 pm #497417
    Yigit

    Hi!

    Just to make sure, you have referred to this page already – https://support.cloudflare.com/hc/en-us/articles/200169246-How-do-I-purge-my-cache- is that correct?

    Cheers!
    Yigit

    September 3, 2015 at 9:44 am #497540
    magpie6

    The CloudFlare cache was cleared by selecting all files, not a single file. However, since then, I have deleted the CloudFlare account.

    The Slider renders using IE but not Chrome. Surely that suggests it’s not a caching issue? I’ve deactivated the W3TC plugins but that did not resolve the issue.

    September 4, 2015 at 9:09 am #498146
    Ismael

    Hey!

    Please refer to this link for a possible fix: https://kriesi.at/support/topic/advanced-layerslider-not-showing-images/#post-441910

    Best regards,
    Ismael

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