Viewing 15 posts - 1 through 15 (of 15 total)
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  • May 11, 2019 at 4:37 pm #1099588
    JennyGr

    Since updating to Enfold 4.5.6 Layerslider is not working properly. All my slide images are oversized with the home page slide going outside the boxed layout area and the slide on other pages showing images too large so the wording does not fit in the slide area.

    I have deactivated all plug ins with no success.

    Please advise.

    Many thanks

    Jenny

    May 13, 2019 at 5:03 am #1099885
    Rikard

    Hey Jenny,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 14, 2019 at 8:58 am #1100420
    JennyGr

    Hi Rikard here’s the temporary login

    Thanks

    Jenny

    May 15, 2019 at 4:08 am #1100791
    Eric

    Hi Enfold Support,
    I’m having the same problem. Upon updating to 4.5.7. Image layers in the slider either are out of position or in some cases the dimensions of the image are very large. Very strange. Will be running Health Check to see if any plugins are causing the issues with the update but hopefully there’s a quick fix you may know about. Thanks!
    -E

    May 15, 2019 at 4:21 am #1100793
    Eric

    Ok, I think I figured it out. EWWW image optmizer plugin was the culprit. it does add a ton of value in keeping our images compressed and SEO friendly. Any idea on how we can replace and or fix the incompatibility issue between Enfold 4.5.7 and the EWWW image optimizer plugin?

    May 15, 2019 at 8:46 am #1100903
    JennyGr

    Glad you found a solution Eric. I’ve deactivated all plugins but still no joy

    May 20, 2019 at 9:05 pm #1102566
    Victoria

    Hi JennyGr,

    Please try the following css:

    
.responsive .boxed#top .avia-layerslider .ls-wp-container {
  width: 100% !important;
}

    Best regards,
    Victoria

    May 21, 2019 at 1:27 am #1102642
    JennyGr

    Hi Victoria thanks for the code, but it did not work, it narrowed the width of the whole site and cropped the image to that cropping off a lot of the text.

    May 21, 2019 at 7:19 pm #1103043
    Victoria

    Hi JennyGr,

    Best regards,
    Victoria

    May 24, 2019 at 8:57 am #1103868
    JennyGr

    Thanks Victoria but the image is still showing too big. This is how it looked before the update, different background image but same dimensions positioning of the text etc. (see private content)

    May 24, 2019 at 9:00 am #1103869
    JennyGr

    Actually it’s about the same as before

    May 24, 2019 at 9:13 am #1103871
    JennyGr

    The problem with the other page slider image is still not fixed. See private content for how it looked before the update. You’ll see the live version makes the slider image look like it has zoomed in

    May 30, 2019 at 4:22 am #1105326
    Ismael

    Hi,

    Thanks for the update.

    The current layer slider in the “Programme” page looks different from the previous one. Did you change it?

    // https://imgur.com/a/b4Zu6YE

    Best regards,
    Ismael

    June 1, 2019 at 1:21 am #1105893
    JennyGr

    Hi Ismael yes i changed it as the event has updated but if I replace it with the old image then the issue is the same, so the image is not the issue

    Thanks

    Jenny

    June 3, 2019 at 3:57 am #1106545
    Ismael

    Hi,

    Thank you for the update.

    Do you have a test page where we can see the issue? Please create one so that we can inspect the layer slider.

    Best regards,
    Ismael

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