Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 25, 2016 at 3:37 am #588721
    dsmcpherson

    Hi,

    I have Enfold 3.3.2 running on my site (LayerSlider 5.5.0). I have numerous sliders and they all work fine on IE and Chrome. But on Microsoft Edge some of them (not all) do not show the background image on the first slide. If the slider has multiple slides when the show cycles around to the first slide again it shows the background.

    If I use Microsoft Edge to edit the layerslider it seems to work normally. If I run the slider in debug mode on the Edge browser it works. But if I just run it under the Edge browser business a usual (like a visitor would) it does not display the background on the first slider page.

    I have compared the user definable settings between sliders that work on Edge and those that do not and I can find no differences.

    Please help.
    Thanks.

    February 26, 2016 at 5:52 pm #589912
    dsmcpherson

    Hi Support. Any thoughts about my problem with Microsoft Edge? Thanks.

    February 28, 2016 at 8:17 pm #590463
    dsmcpherson

    Hi Support, My post is over 3 days old. Is this topic something you are not willing to help with?

    Please let me know.

    Thanks.

    February 28, 2016 at 9:20 pm #590482
    Basilis

    Hi!

    If you post inside a topic, you send it to the back and when a topic is inside weekend, then posting 3 times will bring it even back to the que.
    I can see the issue, but would need some time to work on it, as Edge is fairly new and stable. We need to see what differences exist.

    Cheers!
    Basilis

    March 21, 2016 at 1:48 am #600925
    dsmcpherson

    Hi Basilis,

    Were you able to find any resolution to the problem I am having with Edge?

    Thanks for the help.
    Darryl.

    March 24, 2016 at 3:31 am #602863
    Ismael

    Hey!

    We are very sorry for the delay. Please try to update the theme to the latest version, 3.5. This version includes the latest version of the layer slider plugin which may fix the issue. If it doesn’t work, please try to deactivate all plugins and see if we can find anything there.

    Regards,
    Ismael

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