WP Engine Caching Issue on Query Strings with Enfold 4.3 (changed subject 4/25)

Adding admin credentials in private content field.

1. Thank you, that solution works.

2. I don’t understand that? Do I need to enable the videos in 4.3 somehow?

3. Speaking of Youtube videos, the video shortcode no longer is working for page in private content. It’s showing the Youtube video url but not the video itself. I seem to recall we had this issue before but don’t remember how it was solved.

Thanks!
Rob

Hi Yigit, I got everything working well on staging, then copied to production site and began getting 404 errors on pages (even after refreshing permalinks) and saw that some pages (search for homes) went to 404 page instead of to search results. Also saw lots of PHP fatal errors in server logs. Spent 2 hours with WP Engine support and finally reverted back to 4.2.6 enfold. (Yes, I am running php 7.0 and latest wordpress version, and WP Engine copied the staging site to a new directory on production server to try to get this to work).

Here is sequence of events:

Here’s sequence of events:

1. Updated staging site to 4.3
2. Made necessary changes to pages with Youtube videos to get them working.
3. Staging site appeared to be working fine.
4. Pushed staging to produciton
5. All hell broke loose. HTTP500, site down., WP Engine (host) copied over files manually to new directory from staging and site came back up.
6. First, I noticed Layer Slider on production site home page stopped working (text only, no video) and then same thing happened on staging site when it had been working fine before.
7. Went into optimizations tab on Enfold theme settings and unchecked everything.
8. LayerSlider video did not return.
9. Then I noticed that property search functionality (optima express plugin) began throwing 404 error pages instead of going to results (so open houses on main menu, then blue button that says see all open houses in Marin County) http://www.thomashenthorne.com/marin-open-houses/

10. WP Engine tried to refresh permalinks, copy over fresh copy from staging etc but couldn’t fix. Lots of errors (examples below)
11. We had to revert to 4.2.6 backup
12. Now layer slider on staging site running 4.3 is again showing background video on home page… and I made no changes…. strange….

Sample errors:
PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /nas/content/live/myinstall/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:14) in /nas/content/live/myinstall/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12

PHP Warning: file_put_contents(/nas/content/live/myinstall/wp-content/cache/nextend/notweb/n2-ss-7/variations.manifest): failed to open stream: Permission denied in /opt/nas/www/common/production/php_prevent_flock.php on line 33, referer: http://www.thomashenthorne.com/marin-real-estate-blog/

I would love to run 4.3 and hope you can help me.

Thanks,
Rob

• This reply was modified 6 years, 8 months ago by goldengate415. Reason: Clarity to reflect HTTP 500 error after first push of staging to production

One more addition to this… I worked with WP Engine support and they excluded the Optima Express plugin directory to see if that would help. It did not. They also gave me this article on how their caching works. Object caching is turned off , so query strings SHOULD work, but they are 404’ing with 4.3… I’m back on 4.2.3 and stable again.

Here’s the link from WP Engine:

Thanks in advance for your help on this one… I know it’s not easy but we will have to figure this out as there are no workarounds for me on my end. With self-hosted video I decided to abandon that and just use Youtube video, but for this I can’t do anything.

Thanks!
Rob