Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 6, 2026 at 11:10 am #1495814
    Roberta

    Hi Enfold team,

    We’re running into an issue updating LayerSlider.

    • Current installed version: 7.15.1
    • Available version shown: 8.2.0

    When attempting to update, the plugin does not update at all. We’re encountering the issue shown in the screenshots below.

    Screenshot 1
    Screenshot 2
    Screenshot 3

    We first tried updating on our dev site (where we normally handle plugin updates), but the update still doesn’t go through. We also tested on the live site just to confirm, and the same issue occurs there.

    While looking through previous support threads, we found similar reports where the suggested fix was to update Enfold to the latest version. However, we are already running the latest version of Enfold, so that doesn’t seem to resolve it in our case.

    Do you have any idea what might be causing this or how we could fix it?

    Thanks in advance!
    Roberta

    • This topic was modified 3 weeks ago by Roberta.
    March 6, 2026 at 1:13 pm #1495817
    Guenni007

    I’m not sure whether the update to version 8.x is included in the package included with Enfold. The dev team would have to comment on that. I would find it a shame if that were not the case. Because that is also an important part of the theme.

    March 6, 2026 at 9:07 pm #1495824
    Mike

    Hi,
    Version 7.15.1 is the correct version in Enfold 7.1.4, version 8.2.0 came available on Mar 2, 2026, after our last update.
    The bundled version of LayerSlider can only be updated with theme updates, which we do depending on our own release cycle and depending on critical updates, and what the LayerSlider team shares with us, as it is a special “bundled version”. Users cant update the bundled version of the layerslider, even if actived.
    However, if a user wishes to update before the next theme update, they can simply purchase a full version of the layerslider and upload it as a plugin and activate it.

    See our documentation here: How LayerSlider Updates work in Enfold

    Best regards,
    Mike

    March 12, 2026 at 5:03 pm #1495975
    Estland

    I understand that the latest version of LayerSlider included with Enfold is 17.15.1. However, I have a website that’s stuck on 17.11.1, despite Enfold being on version 7.1.4. Is there some way I can force the update from 17.11.1 to 17.15.1?

    March 12, 2026 at 7:42 pm #1495977
    Mike

    Hi,
    The only way would be to try reinstalling the theme. If this doesn’t work please start a new thread and include an admin login for us to examine in the private content area. Your login would not be private in this thread, as it is not your thread.
    To reinstall your version of Enfold you can download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are reinstalling, you can continue,
    then you will see the Theme updated successfully message.

    Best regards,
    Mike

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