Viewing 17 posts - 1 through 17 (of 17 total)
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  • October 20, 2013 at 2:22 am #177976
    Marssolutions

    Hi Enfold,

    For some reason, all of a sudden my layerslider won’t save when we add a slide, or make changes to the image on a current slide, it will save the text changes though. Can you help?

    Thanks,

    October 21, 2013 at 3:00 am #178221
    Ismael

    Hi Marssolutions!

    Did you add a plugin prior to the issue? Please deactivate them. Can you please post a link to the website?

    Best regards,
    Ismael

    October 21, 2013 at 3:46 am #178239
    Marssolutions

    Hi Ismael,

    No new plugins were added or updated prior to the issue, here’s the link http://www.greenmarketing.com.au

    Thanks for looking into this.

    October 21, 2013 at 7:40 am #178284
    Marssolutions

    Sorry, I mean’t to also say I’ve deactivated all plugins, logged out, cleared cache and tried again with no success. thanks,

    October 21, 2013 at 7:55 am #178297
    Ismael

    Hi!

    You have 7 plugins installed please try to deactivate them to create a new slide again. Remove browser cache or use another browser. Please post the login details here as a private reply so that we can check it.

    Cheers!
    Ismael

    October 21, 2013 at 9:08 am #178322
    Marssolutions
    This reply has been marked as private.
    October 21, 2013 at 2:47 pm #178422
    resting-jeppesen

    Hi. I seem to have the same problem.

    I installed enfold last week and I haven’t yet installed any plugins. All I did before checking out the layersider, was doing some customization in the enfold theme, including uploading a logo and doing a bit of color changes.

    the website is bezzerwizzer.dk/web/

    than you
    Jonas

    October 21, 2013 at 3:05 pm #178430
    resting-jeppesen

    dont bother answering yet. Im doing a fresh install. first

    thanks
    Jonas

    October 21, 2013 at 3:57 pm #178460
    resting-jeppesen

    ok problem persists. I just did a fresh install. and I still cant save layerslider. It just turns red and says saving and stays like that. for… 5 min. counting.

    I suspect that it might be an isue with the some URL thing. because there are other errors to like the upload function in layerslider gives me an error when I try to upload.

    It was a bother setting up the ftp program to I had to get a specific ip address for the url.

    thanks Jonas
    p.s. im still talking bezzerwizzer.dk/web/

    October 22, 2013 at 3:34 am #178831
    Marssolutions
    This reply has been marked as private.
    October 22, 2013 at 4:06 am #178836
    Marssolutions
    This reply has been marked as private.
    October 22, 2013 at 7:19 am #178906
    Ismael

    Hi!


    @Marssolutions    : I edited “NEW GSM Test” and I added a new Slide and a new layer on the existing slide without any problem. Please remove browser cache then reload the page a few times. Logout your account then login again. Use another browser if necessary.

    Cheers!
    Ismael

    October 22, 2013 at 7:35 am #178908
    Marssolutions
    This reply has been marked as private.
    October 23, 2013 at 2:17 am #179346
    Marssolutions
    This reply has been marked as private.
    October 23, 2013 at 4:05 am #179423
    Marssolutions

    Ok, we’ve seemed to have fixed this. It appears that by changing the URL in the image upload section to just /wp (we removed our url) it sorted it out. Not sure why it all of a sudden stopped working, but it’s fixed now. Thanks for your help Enfold.

    October 23, 2013 at 9:11 am #179540
    resting-jeppesen

    Thank you for the support, im not sure its working, im having some other issues that im trying to sort out. So I’ll have to wait with testing the fix. but thanks a bunch any how.

    October 25, 2013 at 3:59 am #180455
    Devin

    I’ll mark this as closed for now. If either of you have continued individual issues just make a new topic and we can address it there.

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Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Layerslider not saving’ is closed to new replies.