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AuthorPosts
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August 27, 2015 at 8:52 pm #494441
Adding images to a slider is not working. It provides the broken image box and does not display the image. The stock images provided in the demo import work fine, but anything new does not display correctly.
August 27, 2015 at 10:04 pm #494479Hi MCCi01!
Can you please make sure the version is updated to the latest one?
Thanks a lot for your time and patience
Cheers!
BasilisAugust 28, 2015 at 7:55 pm #495082Everything appears to be updated.
August 31, 2015 at 7:08 am #495593Hey!
Is the site running on a shared hosting? The dashboard is a bit slow to load. Actually, I can’t access the layer slider panel. Anyway, I checked the site and there are a few js errors on the console. Please try to deactivate all plugins then overwrite the theme and WP files.
Regards,
IsmaelSeptember 11, 2015 at 9:23 pm #501882We had to wipe the whole WordPress site and start over. It seems to have several errors going on, so we started fresh. Unfortunately, it did not solve the problem of inserting new images in the layerslider. We tested the plugins and there does not seem to be a conflict.
September 13, 2015 at 8:09 am #502213Hi,
I tried creating a new slider but it doesn’t seem to work, do we have permission to disable plugins for testing purposes?
Best regards,
RikardSeptember 14, 2015 at 9:04 pm #503008yes, you have admin rights.
September 14, 2015 at 9:50 pm #503013Hi!
Can u please also provide FTP info?
Best regards,
BasilisSeptember 23, 2015 at 6:00 pm #508027Sorry it took me some time to get the information for you. See below.
September 24, 2015 at 3:44 pm #508547Hi!
Just to confirm, are you now on a new domain? Because I am able to load the site itself, but your login page doesn’t load at all on my end.
Regards,
DakeSeptember 30, 2015 at 4:56 pm #511684After looking further into the problem, it turned out to be an issue with wordpress. Everything is working great now.
October 1, 2015 at 6:29 am #511950 -
AuthorPosts
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