LayerSlider manual update

Hi Rikard,

Do you mean that updating the theme should automatically update the bundled plugins? If yes, it has never worked this way for me.

Please find an admin login in the private field.

Thanks

Hi Rikard,

I’m afraid it didn’t work this way. I’ve updated the theme, which installed version is now 4.0.5 as it should. But Layerslider’s version is still 5.6.8.

So it seems Layerslider hasn’t automatically been updated through the theme’s update, and I’ll have to do it manually. Could you please explain to me how, so that I’m sure I won’t loose any slider?

Thanks

Hi Rikard,

This absolutely not what I’m getting.

I’ve just checked again with two browsers (and I’ve emptied the cache). The plugins list says 5.6.8, and inside the Layerslider menu, it says “an update is available for LayerSlider WP! You have version 5.6.8. The latest version is 6.3.0”.

Please check the screenshots in the private URL.

Thanks

Hi,
The layout of this page is different, but the version number is 5.6.8, not 6.2.0 or any 6 version.
If you want to see exactly what I get, please check my screenshots in the private section bellow.
Thanks

HI,
Sorry to insist, but yes, this is the embedded version, not the standalone one.
I have the same problem with each Enfold’ update. Please check this: https://kriesi.at/support/topic/update-plugins/#post-454875
Thanks

Hi,

Yes, LayerSlider shows up in the plugins list, but no, I didn’t install the standalone version. I’m not noctambulic : I know what I did and what I didn’t. Do I need to show you my purchase’ list on Code Canyon?

I understand that it should work like on your test installation, but it’s not. This is precisely why I need your help.

Did you check the ticket I mentioned in my previous message? It’s the same problem I’ve already had with a previous Enfold update and your colleague had to do it himself: https://kriesi.at/support/topic/update-plugins/#post-454875.

Thanks

Hi Rikard,

I fully get it: LayerSlider shouldn’t show up in the plugins list, but it does. Once again, I DIDN’T INSTALL THE STANDALONE PLUGIN. I’m not crazy, I didn’t purchase it, I don’t own it and nobody else is managing my site. Please stop suggesting this and consider that what I write has a meaning.

This update problem has occurred several times in the past when updating the theme. Your team has worked on it on several occasions. Maybe that’s the someone else you’re looking for. Two years ago, I’ve also manually reinstalled the embedded plugin, following you team member Yigit’s instructions and this video of yours: https://www.youtube.com/watch?v=pTBsWYKaMi0. Anyway, it seems that neither you or I will never know the exact reason, and it doesn’t really matter. I just want to make it work.

To summarize:
– LayerSlider 6.2.2 shows up in the WordPress vertical menu as it should
– LayerSlide 5.6.8 shows up in the plugins list, and is deactivated

So the only problem left was this “ghost” plugin in the plugins list. My latest question was: “should it delete the 5.6.8 from the plugins’ list?”. In order to move ahead, here is what I’ve tried: Instead of deleting it, I just FTP moved the LayerSlider folder. Now, the “Ghost” plugin doesn’t show up anymore, of course, but the 6.2.2 still works with my sliders, which was all I wanted.

Should I do something else?

Thanks

Nicolas

Hi Guenni007,

That makes sense.

Thanks