We are having an issue with the LayerSlider is not loading in IE 9 – here’s what a page with a slider looks like in IE 10:
http://screencast.com/t/CYOaVOk6i
and here’s what it looks like in IE 9:
http://screencast.com/t/twtPIALDl6j
Site URL is https://tanenbaum.org
Is there anything that can be done to correct this?
Thanks!
Hi awsystems!
You have a lot of plugins installed and there might be a conflict between them. Please deactivate all plugins then check it again.
Best regards,
Ismael
That was the issue – the client had installed a plugin for floating social icons, which was breaking the sliders in IE 9. Plugin deactivated and things are working correctly now.
One follow up question – the sliders are being cut off when viewed in portrait mode on an iPhone. works fine on a larger screen phone – is there anything that can be done to fix this?
Thanks!
Hi!
Can you please post a screenshot of the issue? It looks ok when I resized the browser. Let me ask Devin and Josue to check this.
Best regards,
Ismael
Sure – here’s a screenshot of the slider on the homepage: http://screencast.com/t/Y42JXqy9W
You can see how the right edge is being cut off in an iPhone – here’s how it looks on the desktop: http://screencast.com/t/LzHiK8Mk9xnJ
Thanks!
Hey!
Please check the slider settings – make sure a responsive width is set: http://www.clipular.com/c/4907077319262208.png?k=2Et7yjKsxWEgSrXTqN6cDQjOFks
Cheers!
Peter