Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 8, 2017 at 7:24 am #874056
    timsabre

    I just need some help coz I tried to upload “enfold_classic_slider.zip” but I got error saying “The PHP ZipArchive extension is required to import .zip files.” Please advice. Thanks

    November 9, 2017 at 5:53 am #874417
    Rikard

    Hey timsabre,

    I think that needs to be activated on the server where your site is hosted, though I’m not sure. Could you contact your hosting provider to see if they can activate it please? If you should need any further help from us then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    November 10, 2017 at 12:00 am #874899
    timsabre
    This reply has been marked as private.
    November 10, 2017 at 12:08 am #874904
    timsabre

    Please try importing slides so that you will have ideas on what error I mean.

    November 12, 2017 at 9:00 pm #875808
    Basilis

    Hi,

    As Rikard told you, your server provider needs to fix the error and you will be able to import
    There is nothing we can do form our side we are afraid.

    Thank you

    Best regards,
    Basilis

    November 13, 2017 at 3:08 am #875907
    timsabre

    Hello Basilis,

    Regarding with the upload error, just never mind about it coz we just made a new slides instead of uploading some slide template. But got this new problem, I tried to create slides with image background which is in a high quality image like around 4200px to make it sure that I will have quality output slides but when I check the output the background image seems to be pixelated please see our site http://answermycalls.com/ so that you will have ideas what I mean. Please advice, thanks.

    November 13, 2017 at 12:21 pm #876076
    Rikard

    Hi,

    Thanks for the feedback. When you add the images from the WordPress gallery, you should have an option on the right hand side to select which resolution the image should be in. Are you sure that you selected the highest resolution there?

    Best regards,
    Rikard

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