Viewing 17 posts - 1 through 17 (of 17 total)
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  • August 2, 2014 at 7:47 pm #299177
    takingaction

    Hi,

    I updated some images on my home page layerslider (mainly slide 2 as well as final banner (car banner) on slide 3) but even after deleting and re-selecting from media library the images don’t show up on the website. They look fine in the layerslider preview, however.

    Thanks!

    Ron

    • This topic was modified 10 years, 4 months ago by takingaction. Reason: added info and correction
    August 4, 2014 at 3:50 pm #299709
    Yigit

    Hey Ron!

    I have checked your website and LayerSlider is working fine on my end- http://i.imgur.com/fyG1yGJ.jpg
    Have you already solved the issue you were having?

    Best regards,
    Yigit

    August 4, 2014 at 4:56 pm #299754
    takingaction

    Yigit,

    Thanks. However, no, it is not working fine.

    As mentioned, it is slide 2 (no images) and slide 3 (the one you showed – there is no car banner showing up)

    Thanks!

    Ron

    August 4, 2014 at 4:59 pm #299755
    takingaction
    This reply has been marked as private.
    August 7, 2014 at 5:07 pm #301205
    Yigit

    Hey Ron!

    Sorry about that! Can you please try deactivating all active plugins and check if that helps?
    I did not want to deactivate your plugins for testing purposes without asking.

    Regards,
    Yigit

    August 7, 2014 at 6:11 pm #301239
    takingaction

    Yes I did Yigit and I did so again now with no luck.

    To explain in greater detail: I updated some of the image locations since some of them were off site. Now they are all on-site (in media gallery) but not displaying except in preview mode. Everything worked in the past with same plugins.

    You have my login so please get in there and do whatever it takes. Please also let me know what the fix is so that I don’t have to open another ticket in the future.

    Thanks!

    Ron

    August 7, 2014 at 8:45 pm #301332
    Devin

    Hi!

    Looking at the site right now I’m not seeing any missing images on your home page slideshow. Is it still happening for you and if so which images specifically, what browser+OS.

    Best regards,
    Devin

    August 7, 2014 at 9:20 pm #301351
    Yigit

    Hey Ron!

    I have added custom CSS code to bottom of Quick CSS field and all layers are visible now. But there are so many JS errors in console. Please try re-updating the theme via FTP – http://vimeo.com/67209750
    You can temporarily remove the code from Quick CSS field and check if updating solves the issue.

    Regards,
    Yigit

    August 8, 2014 at 12:02 am #301389
    takingaction

    Thanks for taking a look!

    I updated via FTP but the CSS is still required. If you can dig a bit deeper to figure this out without requiring the CSS I’d appreciate it.

    Cheers,

    Ron

    August 12, 2014 at 5:08 am #302989
    Josue

    Hey Ron!

    I guess the CSS Yigit added was this:

    #second-slide img.ls-l.ls-preloaded {
width: auto!important;
height: auto!important;
}

    Right now i commented that out and the slider is still working as expected, so i guess you can safely remove it now.

    Regards,
    Josue

    August 12, 2014 at 8:27 pm #303406
    takingaction

    Josue,

    Please read the ticket. It’s slide 2, not slide 1. The images are now gone again.

    Ron

    August 12, 2014 at 9:02 pm #303420
    Josue

    Hey Ron!

    Slide 2 images are showing on my end:

    Regards,
    Josue

    August 13, 2014 at 7:12 pm #303994
    takingaction

    Perhaps the commenting out code doesn’t work in quick CSS, but with the code gone slide 2 images are not showing.

    I cleared the cache and history on 2 computers and even tried it in a browser that I never use to confirm:

    http://screencast.com/t/q1SI3HIcSP9I

    Thanks,

    Ron

    August 14, 2014 at 5:18 am #304171
    Ismael

    Hey!

    Thank you for the info.

    Have you tried changing the slide transition from 3D to 2D? There’s a 3D transition issue with the layer slider plugin and chrome browser. The latest patch of the plugin should fix it but it’s not included on the theme yet. We already reported the issue to Kriesi. For now, please try to use the 2D transition and see if it helps.

    Cheers!
    Ismael

    August 17, 2014 at 8:39 pm #305489
    takingaction

    This is not the issue. I’m not seeing the images on slide 2 via any browser at all. I even opened up IE for the first time on my laptop and there are no images there.

    I will have to repeat the ticket history again: Everything worked fine in Chrome, Firefox, Safari, etc. UNTIL I changed the image locations for these images and now they don’t show up, so the problem is unrelated to anything mentioned so far. Please use the information I just gave you to help me out.

    Thanks!

    Ron

    August 18, 2014 at 5:07 pm #305855
    Dude

    Hi!

    I think I fixed the issue. I just had to insert “auto” in the height and width fields of the image layers: http://www.clipular.com/c/5414739748323328.png?k=Pq14CPSJFftoeZ3PcfQhRw2LTDk

    Best regards,
    Peter

    August 19, 2014 at 1:28 am #306042
    takingaction

    Issue fixed. THANK YOU PETER!!!

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