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AuthorPosts
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April 21, 2016 at 8:44 pm #619355
The images on the LayerSlider are not showing the correct sizes. I have the slider width set to 1140 and slider height set to 470 with responsive mode on and full-width on. I’ve tried using images of 1140×470 and 1600×470, but on both the images are cut off horizontally by about 20% (10% on top and 10% on bottom). I just have the image on the slider, no other layers. Also, the preview shows the correct size, but the regular page does not.
I have searched the documentation and other sources and can find nothing about this or a suggested image size – other than setting the image size to match the slider size, which is what I’ve done. Please show me how I can make it so the image on the slider is not cut off.
Thanks.
April 21, 2016 at 8:53 pm #619360Hey advteksol!
We would love to assist you, but check the issue we would need backend access to your web site, if you can kindly share.
Thanks a lot for your patience
Cheers!
BasilisApril 25, 2016 at 3:05 pm #621366Information requested.
April 27, 2016 at 2:05 pm #623066Hi!
layerslider image seems to be totally fine to me on mobile:
It’s not cut off at all as you see. Can you highlight using screenshots please? so we can see what you see? use imgur.com or dropbox.Regards,
AndyApril 27, 2016 at 3:35 pm #623154It’s on my desktop screen that it is cutting the images down. The images below are 1140×470 px image size.
Thanks.
April 30, 2016 at 8:19 am #624892Hi,
Did you apply the image as slide background? Note that the slider will automatically adjust the size of the image or container on different screen sizes to keep its aspect ratio. If you want to see the whole height of the image, add it as a layer then set the width and height to 100%. Unfortunately, this may distort the image on a few screen sizes. Which one do you prefer?
Best regards,
IsmaelMay 4, 2016 at 7:20 pm #627453Not sure – I will test it and see. Thank you for the explanation.
May 4, 2016 at 9:30 pm #627515Hi!
Great.
Please do keep us inform or open a new ticket if you need anything else from us!Cheers!
BasilisMay 24, 2016 at 3:39 pm #637538Thank you. You may close this topic.
May 25, 2016 at 6:27 am #637872 -
AuthorPosts
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