Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • January 26, 2016 at 7:46 pm #572314
    danowen777

    I haven’t changed my Layerslider file, but suddenly they are about 1/3 size on the page.

    They are the correct size in the Layerslider editor, but if I save it again, they are still tiny on the site.
    Any help appreciated.

    January 26, 2016 at 8:13 pm #572337
    Basilis

    Hi danowen777!

    Please try to re-create your images using Regenerate Plugins
    https://wordpress.org/plugins/regenerate-thumbnails/

    Let us know if it works as should

    Cheers!
    Basilis

    January 26, 2016 at 8:16 pm #572339
    Andy

    Hi danowen777!

    not sure what you want to achieve. Can you highlight using screenshots please? to make things clear for us. Use imgur.com or dropbox.

    Cheers!
    Andy

    January 26, 2016 at 8:51 pm #572360
    danowen777

    This is the size of images in the Layerslider editor.
    This is the size of images in the Layerslider editor.

    This is the size of the images on the live page.
    This is the size of the images on the live page.

    • This reply was modified 8 years, 11 months ago by danowen777.
    January 26, 2016 at 9:48 pm #572389
    danowen777

    I tried to re-create my images using Regenerate Plugins
    https://wordpress.org/plugins/regenerate-thumbnails/

    It didn’t fix the problem. It looks exactly as before.

    January 26, 2016 at 10:52 pm #572420
    danowen777

    My language may have been confusing. I successfully re-created my images using the Regenerate Thumbnails plugin. There was no change in the problem.

    January 26, 2016 at 11:50 pm #572443
    Basilis

    Hey!

    Can you please provide us with a username / password to your web site?

    Cheers!
    Basilis

    January 27, 2016 at 12:05 am #572458
    danowen777

    Here it is.

    What role should I set?

    January 28, 2016 at 10:31 pm #574144
    Andy

    Hi!

    try this code in Quick CSS field:

    img.ls-l.ls-preloaded {
width: 200px !important;
height: auto !important;
}

    and adjust as needed.

    Also try to deactivate all plugins, to check if one is causing this issue and let us know about your results.

    Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?

    Best regards,
    Andy

    January 29, 2016 at 4:14 pm #574617
    danowen777

    I used your style in the Quick CSS field. The images are larger. Unfortunately, each image is different in height and width from all the others.
    When I changed your style to:

    img.ls-l.ls-preloaded {
width: auto !important;
height: auto !important;
}

    everything is fine. Thank you.

    Should I add this to my styles.css?

    January 29, 2016 at 7:02 pm #574759
    danowen777

    I was wrong. The images only display correctly when the browser window is full size. They no longer scale down responsively. Is there a fix for this?

    January 29, 2016 at 7:15 pm #574766
    danowen777

    Deactivating all the plugins made no difference.

    • This reply was modified 8 years, 11 months ago by danowen777.
    February 1, 2016 at 8:36 pm #576006
    Vinay

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    We have updated the code to the below code please check the site now :)

    Please feel free to play with the min and max width to get the right size.

    
img.ls-l.ls-preloaded {
width: 15vw!important;
min-width:250px!important;
max-width: 300px!important;
height: auto !important;
}

    Regards,
    Vinay

    • This reply was modified 8 years, 10 months ago by Vinay.
    February 3, 2016 at 5:33 pm #577194
    danowen777

    This approach cannot work, since each image has a different width. It worked before. What happened?

    February 3, 2016 at 5:44 pm #577202
    danowen777

    Can you suggest a change to:

    img.ls-l.ls-preloaded {
width: auto !important;
height: auto !important;
}

    That will scale the images with smaller browser window widths? It displays the images correctly at full width.

    February 3, 2016 at 6:03 pm #577209
    danowen777

    It works fine on this site I built with Enfold.
    http://thelincolnacademyofillinois.org/

    February 4, 2016 at 5:56 pm #577919
    danowen777

    I’m wondering if this bug report is no longer being considered. I’m running up against new bugs elsewhere in the Enfold theme that are becoming a problem. I was very happy with the theme on the first project, so I am using it again. Now, problems are cropping up.

    February 5, 2016 at 3:03 pm #578517
    Vinay

    Hey!

    Please do not reply to your own ticket the system will consider it as answered and push it to the end of the queue and it will take us longer to get to your ticket.

    We are not sure why this happened? It is possible one of the plugins installed could cause this. I assure you there is not problem with the theme it is running smooth on 1000’s of sites. I would suggest please re-create the slider and save the slider settings so in case if it happens in future you can re-import all the slides.

    Best regards,
    Vinay Kashyap

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