Tagged: broken, hyperlink, Layer Slider, LayerSlider, not working
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AuthorPosts
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September 25, 2018 at 2:24 am #1013950
If I update the text on LayerSlider WP for our Home page (slider is called SPR1), it works.
But if I update the text hyperlinks on all three slides, it doesn’t work.I’ve updated to WP 4.9.8.
I’ve updated all plugins.
I’ve tried deactivating all plugins.
I’ve tried deleting cache and minified CSS/JS.
I’ve tried opening the page in a private window in case there’s a cache issue.
I’ve deleted the parent Enfold theme and uploaded a brand-spanking new parent theme.
I’ve even tried activating the parent Enfold theme (in case the child theme is the problem).Thanks!!!
September 26, 2018 at 4:59 am #1014522Hey creativepassion,
Thank you for using Enfold.
What do you mean by “hyperlinks”? Please provide a screenshot of that option using imgur or dropbox.
Best regards,
IsmaelSeptember 26, 2018 at 6:02 am #1014546This is the back-end (which is correct):
https://www.dropbox.com/s/b52vq8oimrkojog/2018-09-26%20spr%20back%20end%20spr1%20layerslider.png?dl=0This is the front-end (which is incorrect – old link):
https://www.dropbox.com/s/mvc9p4ew84bt0j1/2018-09-26%20spr%20front%20end%20spr1%20layerslider.png?dl=0Thanks!!!!
September 26, 2018 at 3:17 pm #1014776Hi creativepassion,
Best regards,
VictoriaSeptember 27, 2018 at 3:15 am #1015072Thanks Victoria. We’ve upgraded PHP, so it’s now 5.6.38 (see screengrab). But the slider is still not working. Any other ideas please?
September 27, 2018 at 3:26 pm #1015326Hi creativepassion,
Best regards,
VictoriaSeptember 28, 2018 at 12:29 am #1015554I’ve increased these too (see screengrab). But still not working.
It’s frustrating because I can change the text which appears (and it works) but the hyperlink changes don’t update.
October 1, 2018 at 5:11 am #1016406Hi,
Thanks for the update. You should update the Slide Options > Slide Linking value, not the layer’s link options.
// https://imgur.com/a/8gshoIU
Best regards,
IsmaelOctober 2, 2018 at 1:00 am #1016788Thanks – it worked, Ismael!
Weird that there are two places you can add links!October 2, 2018 at 2:37 am #1016809Hi,
I’m glad that you were able to get this resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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