Tagged: broken, hyperlink, Layer Slider, LayerSlider, not working
If I update the text on LayerSlider WP for our Home page (slider is called SPR1), it works.
But if I update the text hyperlinks on all three slides, it doesn’t work.
I’ve updated to WP 4.9.8.
I’ve updated all plugins.
I’ve tried deactivating all plugins.
I’ve tried deleting cache and minified CSS/JS.
I’ve tried opening the page in a private window in case there’s a cache issue.
I’ve deleted the parent Enfold theme and uploaded a brand-spanking new parent theme.
I’ve even tried activating the parent Enfold theme (in case the child theme is the problem).
Thanks!!!
Hey creativepassion,
Thank you for using Enfold.
What do you mean by “hyperlinks”? Please provide a screenshot of that option using imgur or dropbox.
Best regards,
Ismael
This is the back-end (which is correct):
https://www.dropbox.com/s/b52vq8oimrkojog/2018-09-26%20spr%20back%20end%20spr1%20layerslider.png?dl=0
This is the front-end (which is incorrect – old link):
https://www.dropbox.com/s/mvc9p4ew84bt0j1/2018-09-26%20spr%20front%20end%20spr1%20layerslider.png?dl=0
Thanks!!!!
Hi creativepassion,
Best regards,
Victoria
Thanks Victoria. We’ve upgraded PHP, so it’s now 5.6.38 (see screengrab). But the slider is still not working. Any other ideas please?
Hi creativepassion,
Best regards,
Victoria
I’ve increased these too (see screengrab). But still not working.
It’s frustrating because I can change the text which appears (and it works) but the hyperlink changes don’t update.
Hi,
Thanks for the update. You should update the Slide Options > Slide Linking value, not the layer’s link options.
// https://imgur.com/a/8gshoIU
Best regards,
Ismael
Thanks – it worked, Ismael!
Weird that there are two places you can add links!
Hi,
I’m glad that you were able to get this resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon