Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • September 13, 2017 at 3:31 am #851324
    edamon

    The whole slider is just gone. It was working fine last week. What gives?

    September 13, 2017 at 9:47 am #851466
    Nikko

    Hey edamon,

    I tried the login you gave but it doesn’t work, please check. Also, what are the things you remember doing before this happened? is it some plugin update, enfold theme update, wordpress update or some custom code?

    Best regards,
    Nikko

    September 14, 2017 at 12:58 am #851794
    edamon

    Literally nothing was done. No updates to anything, no custom code. Please advise, as I cannot update the slider since it came with the theme.

    September 14, 2017 at 2:30 pm #852048
    Victoria

    Hi edamon,

    I could not login with either of those passwords. Could you please update the credentials, create a temporary admin role for us. Also please check server log for errors.

    Best regards,
    Victoria

    September 16, 2017 at 6:21 pm #852907
    edamon

    Sending, please advise what is happening with the slider….

    September 16, 2017 at 11:12 pm #852968
    Mike

    Hi,
    I can see your slider on your home page and I was able to edit and save it. Has this been resolved?

    Best regards,
    Mike

    September 17, 2017 at 12:08 am #852984
    edamon

    No. I can’t change the slide size at all. It did not use to be as high. Also, can’t get page https://ldss.com/durasein-solid-surfaces/ to actually show what’s in the backend builder…

    September 17, 2017 at 3:48 pm #853076
    Mike

    Hi,
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

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