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  • August 15, 2014 at 1:05 pm #304875
    ryangough

    A complete fresh install, of wordpress and a re-downloaded copy from ThemeForest and it results two errors when accessing the layerslider option.

    [Error] ReferenceError: Can’t find variable: newMediaUploader
    openMediaLibrary (admin.js, line 893)
    (anonymous function) (admin.js, line 2653)
    l (load-scripts.php, line 2)
    fireWith (load-scripts.php, line 2)
    ready (load-scripts.php, line 2)
    A (load-scripts.php, line 2)
    [Error] TypeError: ‘undefined’ is not an object (evaluating ‘height.indexOf’)
    generatePreview (admin.js, line 649)
    (anonymous function) (admin.js, line 2649)
    dispatch (load-scripts.php, line 2)
    u (load-scripts.php, line 2)

    August 15, 2014 at 1:08 pm #304879
    Yigit

    Hi ryangough!

    Please try re-updating the theme via FTP – http://vimeo.com/67209750

    Best regards,
    Yigit

    August 15, 2014 at 1:13 pm #304885
    ryangough

    Hi, Thanks for the reply.

    I have tried this, the errors are still appearing.

    August 15, 2014 at 1:21 pm #304892
    Yigit

    Hey!

    Can you please try deactivating all active plugins and check if that helps?

    Best regards,
    Yigit

    August 15, 2014 at 1:37 pm #304897
    ryangough

    I have no plugins activated. It’s a very bare minimum site.

    August 15, 2014 at 1:40 pm #304900
    Yigit

    Hey!

    Can you try re-installing WordPress as well?
    Are you using WordPress version 3.9.2 and Enfold version 2.9.1?

    Regards,
    Yigit

    August 15, 2014 at 1:43 pm #304901
    ryangough

    It’s a fresh install from directly the wordpress site and themeforest.

    I can confirm it works on my webserver, but not my local webserver, where it has been working in all previous versions. Maybe this is a LayerSlider problem rather than a theme issue

    August 15, 2014 at 1:59 pm #304908
    Yigit

    Hey!

    It is definitely a LayerSlider issue. Unfortunately there is not much we can do to help you fix the issue on your local server but it is good to hear that everything is working fine, as expected on your live server.

    Regards,
    Yigit

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