Viewing 15 posts - 1 through 15 (of 15 total)
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  • January 6, 2016 at 2:37 pm #560524
    bresta

    Hi

    I’m willing to use the feature of Layerslider which grabs data from a post and while creating it it works on the preview, but on front-end there’s raw shortcodes being displayed eg : [image] instead of the image it self.

    January 7, 2016 at 6:38 am #561012
    Rikard

    Hey bresta,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 7, 2016 at 2:48 pm #561255
    bresta

    Hi Rikard,

    January 8, 2016 at 1:27 pm #561933
    Andy

    Hey!

    I can’t see any “[image]” on the link you have provided. Where is it? could you fix it already?

    Cheers!
    Andy

    January 8, 2016 at 2:13 pm #561964
    bresta

    Hi

    There is an [image] in the slider : http://bubrrecat.com/komtel/sq/ on english as well.

    If there where no image, you could just create a sample slider and test that out as the last reply is really un appropriate.

    Please take this into account as this is a bug preventing us to ship the project.

    Kind Regards

    January 8, 2016 at 2:37 pm #561977
    Andy

    Hey!

    try to deactivate all plugins, to check if one is causing this issue and let us know about your results. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?

    Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Cheers!
    Andy

    January 8, 2016 at 2:44 pm #561985
    bresta

    Hi

    Yes you can disable all plugins.

    And Enfold is installed yesterday, we have a child theme setup but you can try with the parent one although don’t update Enfold as there’s a JavaScript modification I made as we need a logo animation somehow different.

    January 8, 2016 at 3:26 pm #562003
    Andy

    Hi!

    if there are corrupted files then you need to delete all theme files via FTP first, before installing a fresh copy from your themeforest account. Let us know if you are done with it and still need help. Deactivate all plugins by yourself at first at let us know about your results.

    Regards,
    Andy

    January 8, 2016 at 3:30 pm #562007
    bresta

    It is not working with plugins de-activated.

    January 8, 2016 at 3:31 pm #562012
    Andy

    Hi!

    alright, so let us know when you have deleted all theme files via FTP completely.

    Best regards,
    Andy

    January 8, 2016 at 5:20 pm #562113
    bresta

    Hi

    I don’t know why you’re insisting to delete the theme files, I’ll just move them into another folder and you can install Enfold from your own.

    January 8, 2016 at 5:23 pm #562115
    bresta

    And please take action ASAP as this is just going back and forth for some cheesy reasons.

    January 11, 2016 at 6:34 am #562919
    Ismael

    Hi!

    Please click the configure post options button in the dynamic content from post panel then make sure that you set the “Get the “following” item in the set of matched selection”. I checked one of the layers and you forgot to set it. http://bubrrecat.com/komtel/wp-admin/admin.php?page=layerslider&action=edit&id=9

    Best regards,
    Ismael

    January 11, 2016 at 9:05 pm #563487
    bresta

    We decided to not use the Layer Slider plugin at all.

    Kind Regards

    January 12, 2016 at 9:15 am #563753
    Rikard

    Hi,

    Ok, good luck with your other solution. Please let us know if you should need any more help on the topic.

    Thanks,
    Rikard

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