Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 14, 2021 at 6:56 pm #1272514
    StudioArteimmagine

    I’m not sure that shortpixel generated the problem.
    On 2018 I used Enfold Reimagined from your basic Demo for my home page. I only changed the image and texts.
    Now texts on the image don’t appear and image has a low resolution. I tried to change the image but the text doesn’t appear.
    Can you help me?

    January 17, 2021 at 3:37 pm #1273072
    Victoria

    Hey StudioArteimmagine,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    January 17, 2021 at 5:13 pm #1273096
    StudioArteimmagine

    I found the problem: in shortpixel I flagged “Deliver the WebP versions of the images in the front-end:” . Deactivating it the web site works well. Thank you for answering me.
    Silvia

    January 17, 2021 at 7:00 pm #1273145
    Victoria

    Hi StudioArteimmagine,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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