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  • July 14, 2016 at 2:03 pm #660852
    jawes

    Hi!
    After deleting several slides and setting up a new slider the slide is not displayed.
    It keeps pointing to an non-existing image file. Showing a 404-error in the console.
    I have cleared the browser cache several times.
    Any idea why this is happening and how I can resolve this?

    Thanks!

    July 15, 2016 at 10:41 am #661184
    jawes

    I have the latest version of the theme installed.
    Also no success with this workaround:
    https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

    July 18, 2016 at 3:36 pm #662064
    Andy

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    July 20, 2016 at 10:32 am #662829
    jawes

    Hi Andy,

    Here are the credentials.
    Thanks for investigating this issue!

    Best regards,
    Jan

    July 23, 2016 at 7:33 am #664141
    Ismael

    Hi,

    We checked the existing slider, added a new slide then created a new page to render the layer slider. It is working: http://project-chajadesign.nl/test/

    Best regards,
    Ismael

    July 25, 2016 at 11:44 am #664556
    jawes

    Hi Ismael,

    Thank you for checking it out!
    I can acknowledge that the slider is also working on the homepage after deleting the slider module and adding it again.

    Best regards,
    Jan

    July 25, 2016 at 12:32 pm #664573
    Vinay

    Hi,

    Glad this is sorted for you, let us know if you have any questions.

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold :)

    Best regards,
    Vinay

    July 25, 2016 at 12:57 pm #664583
    jawes

    Hi Ismael,

    There are still issues with the slider. When I change the settings for a layer there are not always changed.
    For example I have a text layer and I changed the text color to white, but nothing happens in the preview.
    After saving and refreshing the page the color is set back to the previous one.
    Background color is not working.
    Maybe there are more issues that I have not discovered yet.

    I can see that there is also a new version of the slider but it is not included in the latest version of the theme.

    I would appreciate if you could check it out as I cannot complete my project with this buggy slider.

    Best regards,
    Jan

    July 26, 2016 at 1:12 pm #665277
    jawes

    Hi,

    Looks like the issue is resolved.
    Slider configuration is working correctly now.

    Best regards,
    Jan

    July 27, 2016 at 4:37 am #665597
    Ismael

    Hi,

    Great! Make sure that the “Save changes” button turns to green and contains the text “Saved” before checking the preview.

    Best regards,
    Ismael

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Viewing 10 posts - 1 through 10 (of 10 total)
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