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  • #937078

    Hi
    I have upload a video in layerslider and used it as a background but the sound is off. I have changed in sections.php video mute to false. It will not change it for layerslider so I wonder where I can changed the audio for layerslider?

    #937181

    Hey Momentummediaab,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #937190

    Website

    #937936

    Hi,

    When a video layer is added as a slide background, the sound is muted. In case you want to use the video as a background and also have sound you will need to manually size it to fit the slider’s canvas with 100% width and height.

    Best regards,
    Basilis

Viewing 4 posts - 1 through 4 (of 4 total)
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