Layerslider and Chrome

Many thanks. I’ll wait to hear.

Devin

My settings are the same as the ones you are using.

Steven

Yes, I tried that at the beginning before I contacted you :) I have just retested to make certain but it doesn’t fix the problem.

One thing I have just noticed is that, on some transitions, very faint and thin lines appear on the slider image that seem to match how it would ‘break apart’ for the transition. After that the slide transitions with a fade.

Steven

I deleted the cache. I’m not using any minify plugins. In the past, I’ve always found them to be more trouble than help, although I haven’t used one for quite a while.

Unfortunately, this doesn’t seem to have fixed the problem.

Ok. I’ve turned off caching in the Easy tab of WP Super Cache Settings. I have clicked the Delete Cache and, for good measure, the Delete Expired buttons on the Contents tab. Clicking the Regenerate cache stats link says that there are no cached or expired pages in WP-Cache or WP-Super-Cache.

The site has three LayerSlider sliders (on the Home, Things to do and About pages). The only difference between them, other than the images and number of slides, is that the one on the Home page is 470 pixels high compared to 350 px for the other two.

There are no custom transitions. For all the slides on all the sliders the transition settings are Built-in 2D transitions is set to off and Built-in 3D transitions is set to select all.

The overall settings for the sliders are pretty much a copy of one of the ones in your demo content although I shortened the slide delay to 3000 ms. Every slide is set the same.

There are no layers on any of the sliders at the moment, although we want to retain the option for the future.

I really appreciate your efforts on this.

• This reply was modified 10 years, 4 months ago by Steven_Haines.

Having said that I just fired up Windows in a VM to check. I had been relying on feedback from someone else.

In Windows 7, Firefox renders the 3D transitions properly, Chrome has the same problem as on my Mac, and IE renders one or two but uses a 2D slide from right or a fade for the rest. That is interesting as Kreaturamedia also say that the plugin is compatible with IE 11.

• This reply was modified 10 years, 4 months ago by Steven_Haines.

That is odd because it certainly isn’t working at this end.

Just to be sure, I am using a fresh install of Chrome. There are no themes or extensions loaded, and the settings are out of the box. I have completely reset the browser’s cache, history, etc. I’m not running anything at the operating system level that would have any effect.

I have logged into two other Macs, one of which had never loaded the site before, and the latest version of Chrome isn’t showing the 3D transitions on either of those machines. One of the machines is a standard OSX 10.9 installation with nothing else running.

I fired up Windows 7, cleared all the browser caches, etc., and Chrome isn’t showing the transitions there. IE is also not showing the transitions.

Since last night, I haven’t made any changes to settings or pages at the WordPress end. WP Super Cache is still turned off.

I don’t think we have solved the problem yet. I don’t understand why it would be working at your end and not at mine.

Thanks for plugging on with this. Is there any way for you to notify photo guy and myself when it is resolved?

I do appreciate your help so far.