LayerSlider Admin page loads forever – no slide editing possible, pending update

Hi Rikard,

like I said in my initial post:
– the problem is with BOTH 7.1.1 and 6.x
– we use the included LS version ( bundled LS version numbers were mentioned in the post, ( Enfold 6.x / LS 7.12.4 , and Enfold 7.1.1 / LS 7.14.4 )

Also, on both sites we are on the latest php 7.4 version, matching the requirements of WP, enfold and LS.
Regards Ulrich

Like I already said, the problem is also on a staging site that is a clone of the live site. Actually the clone was performed with WP-Staging ( problem still present) and then all pending Updates (Enfold and others) were performed in the clone (problem still present). What exactly do you mean by “export your project”?

If you mean exporting all sliders, and re-importing: I just did so, with no success:
1 – importing a zip of sliders into the staging clone with 6.x Enfold containing LS 7.12.x
2- importing a zip of sliders into the upgraded staging clone 7.1.1 Enfold containing LS 7.14.4
3- disabling all plugins that might interfere with editing, like ACF, RankMath , contentViews,

None of these steps were successful. It is still not possible to edit any of the slides. I include a site report in the private area.

OK, I will paste the data in the secret field. Your user name has admin privileges in the staging site. This staging area is exclusively for you so you can change things etc. but anyway be careful what you do and do not snoop around on the server, since the staging ( done with wp-staging) is in the same file system and database as the main site.

I won’t be available tomorrow, so it would be good if you could just test the access to the test site today, regardless of when you will actually work on it . So we can ensure that you can really access it. Thanks!
Regards
Ulrich

Unfortunately not, even with debug enabled. As you may have seen in our environment, it looks as if the edit page simply does not load completey or does not render completely. Are there any debug flags that can be set for the React / JS part of the setup? Or will there be an update of the builtin layerslider version in the near future? If so, we could put the issue on hold for a short period.

Hi again,
meanwhile we have migrated our site into a different environment. There, the problems did not occur again.
So even though we did not find out the cause, we can close the case . The new environment brings up a different problem, but I will address it separately ;)
Thank you, best regards,
Ulrich