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  • #1485897

    So I have Enfold 6.x / LS 7.12.4 on our live site, and Enfold 7.1.1 / LS 7.14.4 on a staging clone.

    On both sites, I can open the wp-admin/admin.php?page=layerslider main admin page. But I can not edit a single LayerSlider slide any more. We rarely do this, so I don’t know when it stopped working.

    When loading a slider for editing, the blue loading layer of LayerSlider just stays on top forever. No JS Console messages, and even with WP DEBUG enabled, no serverside errors or messages.
    On the LayerSlider Admin page, an update of LS is announced, this is of course not yet included in Enfold. Would that solve the problem? What else could resolve this problem?
    Regards
    Ulrich

    #1485901

    Hey onlineprodcontent,

    First off, please make sure that you are running the latest version of the theme (7.1.1): https://kriesi.at/documentation/enfold/theme-update/.

    If you are running a standalone version of LayerSlider, then make sure that you disable the bundled version under Enfold->Layout Builder->Layerslider Options.

    Best regards,
    Rikard

    #1485946

    Hi Rikard,

    like I said in my initial post:
    – the problem is with BOTH 7.1.1 and 6.x
    – we use the included LS version ( bundled LS version numbers were mentioned in the post, ( Enfold 6.x / LS 7.12.4 , and Enfold 7.1.1 / LS 7.14.4 )

    Also, on both sites we are on the latest php 7.4 version, matching the requirements of WP, enfold and LS.
    Regards Ulrich

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