Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1369743

    Hello,

    I am using LayerSlider for WordPress (Kreatura).
    The forward/ backward arrows in the slider are looking strange and not like an arrow. Please have a look to https://www.institut-generationenberatung.de
    As a trial I have deleted all quick css codes in enfold but nothing changes.

    I have contacted the Kreatura -support and got the following answer:
    Unfortunately, this issue is related to your theme: Enfold. Enfold theme is manually overwriting LayerSlider’s style settings and I am not sure how to prevent it to load these custom style settings. Please contact with the Enfold Support Team, they should know the solution for this issue.

    I am sure you can solve the issue.
    Thank you for your apreciated support.

    Best regards

    Wolfgang

    #1369819

    Hey Margit,
    Thanks for your question, please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    #1369868

    Hi Mike,

    Thank you for your massage and your support.
    Please find the information in the private content.

    BR Wolfgang

    #1369895

    Hi,
    Thanks for the login after some investigating I found changing the project skin solved the issue, please clear your browser cache and check.

    Best regards,
    Mike

    #1370254

    Hello Mike,

    it works perfectly now.
    Thank you very much for your excellent and professional support.

    Can you please let me know what is meant with changing the Projekt skin, so that I know it for the next projekt.

    Thank you again and have a nice day.

    BR

    Wolfgang

    #1370285

    Hi,
    Glad to hear,
    In the LayerSlider ▸ Project Settings ▸ Appearance ▸ Project Appearance ▸ Skin
    In the bundled version there are only two choices Fullwidth & Noskin in your version you have many other choices, perhaps you have the Pro version?
    If you notice an issue with the arrows again, try the different skins.
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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