Hello support :-)
Please go there: http://www.augmented-banking.com and wait for the second slide, you will see a youtube video without the preview image.
And if you wait for the second slide, there is also a video who has the preview image.
I do not understand why because the parameters are the same for thoses videos:
The first one:
<iframe align=”middle” width=”889″ height=”500″ src=”//www.youtube.com/embed/oQxU7hJHDWk?rel=0&autohide=1″ frameborder=”0″ allowfullscreen></iframe>
The seccond one:
<iframe align=”middle” width=”889″ height=”500″ src=”//www.youtube.com/embed/_Z5PtIv1dRI?rel=0&autohide=1″ frameborder=”0″ allowfullscreen></iframe>
What i see in the backoffice :
What the users see:
http://s25.postimg.org/vhd8cho1r/without_image.jpg
Thanks
Forget it!
I just discover that when we use the custom thumbnail image inside YouTube you need to send youTube an image that have at less 1280x720px…