Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 11, 2018 at 8:17 pm #955428
    Gianluigi
    Guest

    I have to report the following issue;
    I created a landing page with LAYER SLIDER WP for this website http://ilvillaggio.net/.
    I inserted 2 mp3 files;
    Everything seemed to be ok, but suddently I can’t hear the music anymore.
    I can’t hear it at my first land when I open the landing page;
    However, if I browse the other pages of the website and I go back to the landing page after that, the music is heard regularly..
    This behavior was found ONLY on the GOOGLE CROME browser
    Can you help me ?
    Thank you

    May 12, 2018 at 10:33 am #955651
    Victoria

    Hey Gianluigi ,

    I can hear the music right away, in Google Chrome on a Mac.
    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    May 12, 2018 at 12:52 pm #955708
    Gianluigi
    Guest

    Hi Victoria
    I have already deleted the google cache cache.
    The result is the same: the sound is not heard! The problem also occurs regularly in other PCs
    Best regards
    Gianluigi

    May 12, 2018 at 1:10 pm #955728
    Victoria

    Hi Gianluigi,

    Which browser are you using?

    Best regards,
    Victoria

    May 12, 2018 at 1:41 pm #955739
    Gianluigi
    Guest

    Hi V,
    I usually use google chrome
    ciao
    G.

    May 14, 2018 at 9:49 pm #956689
    Basilis

    Hi,

    There will be an update tomorrow, which does solve all of those issues.
    Thank you for your understanding

    Best regards,
    Basilis

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