Viewing 6 posts - 31 through 36 (of 36 total)
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  • March 15, 2018 at 8:23 am #927119
    Steamed

    Ok i’m not having much luck. I can find the htaccess folder but not the file. I have no idea where to put the code. I know my provider will play games if I ask, because they always do. I guess this won’t get done now.

    • This reply was modified 6 years, 9 months ago by Steamed.
    March 15, 2018 at 9:16 pm #927713
    Basilis

    Hi,

    Can you please provide us a temporary FTP access (via private data field)?

    Best regards,
    Basilis

    March 16, 2018 at 8:03 am #927965
    Steamed

    These are the ones I posted earlier in the thread. Just be sure to choose hosting manager not account manager or it won’t work.

    Thanks for you help, I’m really stuck – despite my best intentions

    March 19, 2018 at 4:13 am #928853
    Ismael

    Hi,

    We successfully added the directives in the .htaccess file but it’s causing an internal server error. You are probably not allowed to increase those values. Please contact your hosting provider regarding the issue. Give them a screenshot of the layer slider’s status report.

    Best regards,
    Ismael

    March 19, 2018 at 11:47 am #929004
    Steamed

    Ok thanks very much Ismael, I really appreciate you making the effort to help me. Thanks again

    March 20, 2018 at 11:39 am #929742
    Ismael

    Hi,

    You’re welcome. We’ll close this thread for now because it’s getting a bit too long. Please give us an update on a new thread.

    Best regards,
    Ismael

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Viewing 6 posts - 31 through 36 (of 36 total)
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  • The topic ‘Layer Slider server error’ is closed to new replies.