Viewing 6 posts - 31 through 36 (of 36 total)
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  • #927119

    Ok i’m not having much luck. I can find the htaccess folder but not the file. I have no idea where to put the code. I know my provider will play games if I ask, because they always do. I guess this won’t get done now.

    • This reply was modified 6 years, 8 months ago by Steamed.
    #927713

    Hi,

    Can you please provide us a temporary FTP access (via private data field)?

    Best regards,
    Basilis

    #927965

    These are the ones I posted earlier in the thread. Just be sure to choose hosting manager not account manager or it won’t work.

    Thanks for you help, I’m really stuck – despite my best intentions

    #928853

    Hi,

    We successfully added the directives in the .htaccess file but it’s causing an internal server error. You are probably not allowed to increase those values. Please contact your hosting provider regarding the issue. Give them a screenshot of the layer slider’s status report.

    Best regards,
    Ismael

    #929004

    Ok thanks very much Ismael, I really appreciate you making the effort to help me. Thanks again

    #929742

    Hi,

    You’re welcome. We’ll close this thread for now because it’s getting a bit too long. Please give us an update on a new thread.

    Best regards,
    Ismael

Viewing 6 posts - 31 through 36 (of 36 total)
  • The topic ‘Layer Slider server error’ is closed to new replies.