Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • June 21, 2016 at 9:11 am #651344
    clairemartindigital

    Hi there,

    tried suggested solutions that have been previously posted however the css is not working for me…could you please have a look and advise how i can remove bottom and top border from later slider. thanks

    June 22, 2016 at 6:22 pm #652325
    Andy

    Hey clairemartindigital,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Andy

    June 22, 2016 at 8:53 pm #652364
    clairemartindigital

    please try the login details now. thanks

    June 25, 2016 at 8:40 am #653310
    Ismael

    Hi,

    We added the following code in the Quick CSS field:

    .avia-layerslider.avia-shadow {
    box-shadow: none !important;
}

    Best regards,
    Ismael

    June 25, 2016 at 11:50 am #653343
    clairemartindigital

    Hi Ismael,

    i can still see the lines. Cleared browsers cache etc. Also checked in a different browser. The lines are gone for you? Can you send me a screenshot?

    June 26, 2016 at 1:15 pm #653540
    clairemartindigital

    any news on this item? thanks

    June 26, 2016 at 2:10 pm #653552
    Basilis

    Hi!

    The page of the demo is not visible, so I can provide a screenshot

    Regards,
    Basilis

    June 26, 2016 at 2:27 pm #653557
    clairemartindigital

    its set to draft. simply log in using the provided details. i can still see the borders even with @ismael ‘s provided css. please advise. thanks

    June 26, 2016 at 7:05 pm #653602
    Vinay

    Hi,

    When the page is zoomed in the dark lines between the slider goes away, I believe it is not created by layerslider.

    One of the plugins could be a reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    • This reply was modified 8 years, 5 months ago by Vinay.
    June 26, 2016 at 11:49 pm #653623
    clairemartindigital

    hi vinay,

    i disabled all plugins. this didn’t resolve the issue meaning the lines still showed even with all plugins disabled.

    I also noticed that when zooming in to 120% the lines are not visible.

    Any ideas???

    Thanks

    June 27, 2016 at 6:52 am #653672
    Vinay

    Hi!

    Have you added any custom css in the child theme styles could you please remove it and check if the dark lines still appear?

    Cheers!
    Vinay

    June 27, 2016 at 7:11 am #653676
    clairemartindigital

    hi vinay,

    just took all of the below css from style sheet in child theme out. lines still appeared.

    June 28, 2016 at 11:43 am #654121
    clairemartindigital

    any update on this?

    thanks

    June 29, 2016 at 10:38 pm #655021
    clairemartindigital

    hello?

    June 30, 2016 at 4:21 am #655061
    Ismael

    Hi,

    We are very sorry for the delay. Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    The previous css code only works on smaller screens. We added this to the Quick CSS field:

    .ls-slide > img.ls-bg.ls-not-preloaded {
    display: none;
}

    I’m not sure where that layer is coming from but it’s the one creating the border.

    Best regards,
    Ismael

    June 30, 2016 at 6:28 am #655099
    clairemartindigital

    Thanks, you are a good man! It was driving me nuts :-)

    You can close this one.

    P

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Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘layer slider – remove top and bottom borders’ is closed to new replies.