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Viewing 20 posts - 1 through 20 (of 20 total)
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  • April 29, 2014 at 5:38 pm #257748
    Vicken

    After the update my Layer slider is not working. Even when I choose to see it in preview it does not work. When you visit my sites home page that displays the slider all you see is the loading no image. Please help!

    April 30, 2014 at 5:24 pm #258331
    Vicken

    Hello???

    April 30, 2014 at 5:58 pm #258349
    Yigit

    Hi!

    Which version of Enfold and WordPress are you using? Can you post the link to your website so we can take a look?

    Best regards,
    Yigit

    April 30, 2014 at 6:17 pm #258355
    Vicken
    This reply has been marked as private.
    April 30, 2014 at 6:59 pm #258395
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    April 30, 2014 at 7:03 pm #258399
    Vicken

    Yes did not work, previews in all areas also do not work…

    April 30, 2014 at 7:10 pm #258403
    Josue

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    April 30, 2014 at 7:21 pm #258412
    Vicken
    This reply has been marked as private.
    April 30, 2014 at 7:40 pm #258423
    Josue

    Hey!

    It seems the LayerSlider folder didn’t get uploaded correctly, try re-downloading a copy of Enfold and upload the config-layerslider folder manually.

    Cheers!
    Josue

    April 30, 2014 at 7:51 pm #258439
    Vicken

    How do I install a new copy of Enfold without losing all the work I’ve already done?

    April 30, 2014 at 7:56 pm #258445
    Josue

    Hey!

    All your work is stored in the database, not in the files. Also, i’m telling you to restore that folder only:

    Best regards,
    Josue

    April 30, 2014 at 8:07 pm #258458
    Vicken

    I just did it and it did not work

    April 30, 2014 at 8:09 pm #258463
    Vicken

    How can I reinstall all of Enfold without losing the work I have done?

    I already imported the settings but I doubt it will save my layouts and pages exactly right?

    April 30, 2014 at 8:18 pm #258474
    Josue

    Hi!

    All the data (Pages, settings, etc) is stored in the database, you can safely re-install the theme as long as you don’t change the folder name.

    Only worry if you have made changes to the theme core files, in that case a backup would be needed.

    Cheers!
    Josue

    April 30, 2014 at 8:20 pm #258476
    Vicken

    It appears it has something to do with the path from Layer slider to the images folder, how can we adjust this?

    April 30, 2014 at 8:24 pm #258479
    Josue

    Yes, as i said, that folder wasn’t uploaded correctly, you need to restore it manually via FTP:
    ian-audio.com/wordpress1/wp-content/themes/enfold/config-layerslider/LayerSlider/avia-samples/

    Cheers!
    Josue

    April 30, 2014 at 8:43 pm #258498
    Vicken

    As I replied to your earlier I did as you said and it did not work, so how can I correct the path for images for the Layers plugin?

    April 30, 2014 at 8:55 pm #258503
    Vicken

    I just completely removed Enfold and then reinstalled it again, and it is has not fixed the issues…

    April 30, 2014 at 10:22 pm #258538
    Vicken

    How do I redirect the Path of images that the Layers slider is trying to pull?

    April 30, 2014 at 10:28 pm #258543
    Josue

    Hey!

    You need to make sure those files exists in the installation, i can do it for you if you want, can you create a temporary FTP account? post it as a private reply.

    Cheers!
    Josue

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