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  • #322724

    My WordPress is up-to-date. My Enfold is up-to-date. Appears to be a update to LayerSlider that has not been added to Enfold.

    I am not able to edit add any slides to existing Sliders.

    I am not able to create any new Sliders.

    Any reason why this is not working?

    #322725

    I am having this same problem in the Choices 2.1 theme the sliders are not editable – any fix yet?

    #322864

    Hi!

    Thank you for visiting the support forum.


    @dsharpe
    : Do you mind if we take a look at the actual website? Did you install the layer slider as stand alone plugin?


    @JuliePopovich
    : Do have the layer slider installed on Choices? The theme doesn’t fully support this slider.

    Cheers!
    Ismael

    #322885

    Hi, same problem,
    We updated the theme through the WordPress interface. When trying to bring layerslider back to life it throws the following message:

    “It seems you’ve received LayerSlider by a theme. Please note that the auto-update feature only works if you’ve purchased the plugin directly from us on CodeCanyon.”

    Does this mean Enfold is no longer including updates for this slider, do we need to purchase it as a separate feature?

    Best regards,
    JT

    #322909
    This reply has been marked as private.
    #322952

    Hi!

    Kriesi first tests updated LayerSlider versions and then include it into the theme. Current LayerSlider Version that comes with Enfold is 5.2.0. If you would like to use LayerSlider as a standalone plugin and to use auto-update feature, you are going to need to purchase it separately – http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246
    then you can add following code to Functions.php file in Appearance > Editor to deactivate bundled version of Layerslider

    add_theme_support('deactivate_layerslider');

    Best regards,
    Yigit

    #322984
    This reply has been marked as private.
    #322997

    Choices Theme comes with a built in slider. I am up to date on my theme install.
    Not sure what the name of this slide show builder is, but it is available on every page and it came included in the theme. It doesn’t seem to work right after installing WP 4.0. It did work with 3.9.2.

    When you select “add image to slider” it doesn’t do anything.
    It doesn’t expand when you select “show” on an already inserted image as well.

    I have several instances of this theme running and they all are acting the same way.

    The only plugins I have installed are:
    bbPress
    Contact Form 7
    Contact Form 7 reCAPTCHA extension
    Easy FancyBox
    WordPress Importer
    WP-reCAPTCHA

    #323001

    Hey!

    Are you having any issues with LayerSlider now? That auto-update message would not affect how LayerSlider works and it should work fine. Standalone plugin provides more functionality of LayerSlider and auto-update feature.

    Regards,
    Yigit

    #323002

    Hi!


    @juliepopovich
    Can you post the link to your website please? Have you tried de-activating your plugins and checked if that helps?

    Cheers!
    Yigit

    #323061

    I did try deactivaing the small number of plugins i do have installed to no avail.

    The website is on a secured site (work for the government) so I can’t show you “that” site
    I have a mirred site that isn’t updated with latest theme or WP yet that I can show you – they look the same but of course the secured site (we call staging site) is only accessible through our VPN network.

    We use staging to test stuff first.

    IT looks like this one
    http://www.onvcp.org.

    Anything you can tell me to do to fix?
    I sooo need the help.
    Metaslider works on the theme but I’d much rather stay native to the theme and use the slider that came with it.

    Thanks,
    Julie

    #323072

    Hey!

    Can you please firstly try updating the theme to the latest version 2.2 via FTP – http://vimeo.com/67209750

    Regards,
    Yigit

    #323097

    My setup is on a secure intranet. I did not install Layer Slider as a standalone.

    • This reply was modified 10 years, 3 months ago by dsharpe.
    #323213

    So I looked at my theme settings and it says it is all up to date and I have 2.1 You said there is version 2.2 out now so I downloaded the theme (hopefully its the 2.2 version – it doesn’t say on the zip file) and am going to update it by ftp – Do you know what changed between 2.1 and 2.2?

    • This reply was modified 10 years, 3 months ago by JuliePopovich.
    #323304

    I need an answer as to how to fix this issue.

    #323306

    Hi Yigit!

    Thanks that seemed to fix the issue!!!

    Many Thanks!
    Julie

    #323332

    If you cannot or are unwilling to provide any help after I have purchsed this theme. Who can help me fix your theme after upgrading to WP 4.0?

    #323492

    Hey!

    @Julie: Glad it is working now.


    @dsharpe
    : Please post the login details here and set it as a private reply. We would like to check it. The latest update of Enfold which is version 2.9.2 should fix any WordPress 4.0 jquery issues.

    Best regards,
    Ismael

    #323906
    This reply has been marked as private.
    #324433

    I need to get this fixed immediately. How do I fix it?

    #324551

    How can I get in touch with someone that can help me out with this problem?

    #324553

    Hi!


    @dsharpe
    according to http://www.downforeveryoneorjustme.com/ your website is currently down. I wanted to check but it does not load

    Cheers!
    Yigit

    #324588

    As I have already mentioned the website is an Intranet.

    Maybe I could screen share to show the site.

    #324590

    WordPress 4.0
    Enfold 2.9.2
    Layer Slider 5.2.0

    #324652

    I am still waiting for some kind of support. Who else can I contact that will help?

    #325407

    Hey!

    I’m sorry but we won’t be able to help if we can’t access the actual site. Have you tried overriding the whole theme files again? Did this issue occur after you updated WordPress or Enfold? What is the current PHP version of the site? Please check the chrome console if you’re using Google Chrome, see if you can find any reported script errors.

    Best regards,
    Ismael

    #325734

    I upgraded WordPress, then Enfold, at the same time.

    This message was in Chrome Console while in the Layer Slider settings screen:

    7Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi)
    GET http://news.kreaturamedia.com/layerslider/jquery-1.10.2.min.map 404 (Not Found) news.kreaturamedia.com/layerslider/jquery-1.10.2.min.map:1

    PHP Version 5.3.3

    #325736

    I have re-copied WordPress files and Enfold files to the server several times.

    #326084

    Hi!

    Are you sure you didn’t install layer slider? It should be included on the theme by default. You didn’t buy a license? Please try adding this on functions.php:

    add_theme_support('deactivate_layerslider');
    

    Let us know what it does.

    Regards,
    Ismael

    #329248

    The new Enfold version fixed the problem

Viewing 30 posts - 1 through 30 (of 30 total)
  • The topic ‘Layer Slider not working’ is closed to new replies.