Viewing 15 posts - 1 through 15 (of 15 total)
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  • January 13, 2016 at 6:36 pm #564929
    thecszone

    I am trying to update the layer slider but it won’t save changes. I only get an orange button that sits there and says it’s saving but does nothing. I have the current Enfold update and am running the current version of WP. I have deactivated all my plugins, logged out and logged back in and still the orange button that says saving just sits there. I have since reactivated my plugins. How can I fix this?

    January 14, 2016 at 2:51 am #565137
    Elliott

    Hey thecszone!

    Send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    January 15, 2016 at 4:58 am #565935
    thecszone

    here you go

    January 15, 2016 at 10:27 am #566024
    Vinay

    Hi!

    Please make the user rights as administrator so we can view the dashboard.

    Cheers!
    Vinay

    January 15, 2016 at 5:00 pm #566185
    thecszone

    Done

    January 16, 2016 at 6:30 am #566461
    Rikard

    Hi,

    You are getting a 404 (not found) error on this file (private)

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    • This reply was modified 8 years, 10 months ago by Rikard.
    January 20, 2016 at 7:16 pm #568826
    thecszone

    So I went to look at this file and it is there, but still I replaced it. Still didn’t work, but then I looked at the link you gave me.Should there be a space or % before codemirror? If I remove the space the file opens.

    January 21, 2016 at 7:58 am #569210
    Rikard

    Hi,

    Ok, thanks for letting us know. Did that fix the issue or not?

    Best regards,
    Rikard

    January 21, 2016 at 3:17 pm #569422
    thecszone

    My issue is not fixed as I don’t have any idea where to find the link on my site to permanently change it so it will look for the correct link. I simply pasted the link you gave me into the address bar in my browser and deleted the space to see if that might be the problem. That’s when I didn’t get the 404 error.

    January 25, 2016 at 10:58 am #571210
    Andy

    Hi!

    Kriesi is aware of the layerslider issue and is currently working to find a fix for it. Please show us exactly about which button you are talking about and tell us wich changes you want. I couldn’t find it on your website. Then we can provide you some CSS code for Quick CSS field in Enfold->General Stying

    Best regards,
    Andy

    January 25, 2016 at 5:33 pm #571452
    thecszone

    The button I am talking about is for when I am logged into wordpress and trying to make changes to the slider. I click the save button and it says it’s saving but nothing happens.

    January 25, 2016 at 6:08 pm #571495
    Basilis

    Hey!

    Please give us some time, so we can push an update with the fix.
    Thanks a lot for your time and patience

    Cheers!
    Basilis

    February 15, 2016 at 7:28 am #583138
    Ismael

    Hey!

    Please refer to this link for a possible fix: https://kriesi.at/support/topic/layerslider-not-working-5/#post-583136

    Cheers!
    Ismael

    February 15, 2016 at 5:30 pm #583609
    thecszone

    Thanks for telling me how to make this adjustment. I changed it but the slider is still not saving. I really need to make updates to my slides and this has been working for over a month now. When can we expect the fix?

    • This reply was modified 8 years, 9 months ago by thecszone.
    February 15, 2016 at 6:04 pm #583647
    Andy

    Hi!

    Kriesi is working on a fix.

    Tell us exactly which changes you need and provide us precise links where we can inspect the elements in question. Then we can try to provide you some CSS code for Quick CSS field as a workaround. Use imgur.com or dropbox to add a mockup.

    Cheers!
    Andy

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