Viewing 19 posts - 1 through 19 (of 19 total)
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    Posts
  • February 23, 2018 at 12:24 pm #916606
    cipriana

    Hi, I´ve made some sliders for desktop and I´ve made a version of the same sliders for mobiles.

    But on mobiles the sliders are not loading, unless I make scroll down and up. The sliders don´t load at first time.
    It happens with all the sliders on mobiles.
    In desktop the sliders don´t load very quickly neither, but at least better than on mobiles.

    Could you give me some help?

    Thanks!

    February 23, 2018 at 1:30 pm #916658
    Victoria

    Hey cipriana,

    Please check you transition settings for the mobile sliders. Like delayed fade in or else.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 23, 2018 at 1:57 pm #916684
    cipriana

    Hi Victoria, these are my transition settings (screenshot)
    I´ve unchecked Fade and nothing happens. I´ve set Duration 0 and nothing happens.
    It’s not that the slider is slow to load, but it does not load until I do not scroll down and up again.

    What else should I check?

    thanks!

    February 24, 2018 at 1:23 pm #917072
    Victoria

    Hi cipriana,

    Which version of php are you running?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 24, 2018 at 8:08 pm #917212
    cipriana

    Hi! My php version is 7.0.
    I give you access datails below so you can have a look.
    thanks

    February 25, 2018 at 2:20 pm #917368
    Victoria

    Hi cipriana,

    They load on my iPhone when you scroll down a bit. There are no errors in JavaScript, no obvious reason, why it is happening.

    Best regards,
    Victoria

    February 26, 2018 at 12:17 pm #917793
    cipriana

    Hi, Victoria, but you have to scroll down, that´s no good for the user.
    Any idea?

    Thanks

    February 27, 2018 at 7:18 am #918240
    Victoria

    Hi cipriana,

    I understand, I’ll ask my colleagues to have a look.

    Best regards,
    Victoria

    February 27, 2018 at 10:35 am #918335
    cipriana

    Please!!
    Thank you!!

    February 28, 2018 at 9:39 am #918882
    Ismael

    Hi,

    The slider loads immediately when I checked it on my iPod Touch and iPad devices. I didn’t have to scroll back and forth. What is the actual model of your device?

    Best regards,
    Ismael

    February 28, 2018 at 10:55 am #918929
    cipriana

    HI, my device is a Samsung Galaxy J3.
    Thanks

    March 2, 2018 at 10:37 am #920199
    Ismael

    Hi,

    The maximum width of the device is 1280px so we adjusted the “Hide over” and “Hide under” value in accordance with the device’s resolution. Please remove the browser cache or hard refresh before checking the page.

    Best regards,
    Ismael

    March 2, 2018 at 11:03 am #920217
    cipriana

    Hi!
    It´s the same. I need to scroll down and then up again to load the slider. :(

    Thanks

    March 4, 2018 at 9:08 pm #921150
    Basilis

    Hi,

    Can you please remove the Lazy load of the images please?

    Best regards,
    Basilis

    March 4, 2018 at 9:24 pm #921163
    cipriana

    Hi, where can I disable lazy load??

    Thanks.

    March 5, 2018 at 8:37 pm #921758
    Basilis

    Hi,

    From your settings.
    Not sure if it is a cache plugin as it seems!

    Best regards,
    Basilis

    March 5, 2018 at 8:44 pm #921764
    cipriana

    Hi, I only have three plugins, Akismet, Popup Pro, SVG support.
    No cache plugin.

    Thanks

    March 7, 2018 at 8:17 pm #923277
    Basilis

    Hi,

    I just asked to test from my brothers Sumsung and I can see everything playing properly.

    Best regards,
    Basilis

    March 7, 2018 at 8:27 pm #923288
    cipriana

    Hi, ok, if you see it properly, I will do with that.
    Not in mine. but I will test with someone else.

    Thanks!

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