Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 12, 2014 at 5:22 pm #263366
    Angiec13

    I apologize if you’ve answered this already- I could only find slow loading times in the layer slider query I did, but nothing specific about my issue. Our layer slider is not always advancing past the first slide. It gets stuck and just stops or takes 30-45 seconds to advance past the first slide. What should I check on the server (we’re self-hosted) to remedy this issue? Is there a plugin I can download to make it better?

    Thanks for your thoughts,
    Angie

    May 12, 2014 at 8:59 pm #263537
    Josue

    Hi Angie!

    You can change the delay of a slide here:

    Best regards,
    Josue

    May 12, 2014 at 9:06 pm #263548
    Angiec13

    Hi- thanks. I have that set, but it’s only sometimes not advancing and getting stuck. I talked to the server administrator and he’s going to try to increase the server memory more to see if that helps. Is there anything else that is recommended to make sure it doesn’t ever happen? Thanks for your time,
    Angie

    May 12, 2014 at 9:08 pm #263549
    Josue

    Hi!

    Maybe checking the JavaScript console when it happens, it’s very hard to troubleshoot an inconsistent problem to be honest.

    Regards,
    Josue

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