Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 22, 2017 at 9:00 pm #797906
    s_mann

    HI, I just imported the default demo and got the error message:

    LayerSlider encountered a problem while it tried to show your slider.
    Please make sure that you’ve used the right shortcode or method to insert the slider, and check if the corresponding slider exists and it wasn’t deleted previously.
    Only you and other administrators can see this to take appropriate actions if necessary.

    thx for your help!

    May 23, 2017 at 12:19 am #797986
    Jordan Shannon

    Hey s_mann,

    Please provide a link to the site, as well as admin credentials so we can look into this further.

    Best regards,
    Jordan Shannon

    May 26, 2017 at 6:35 pm #800305
    s_mann

    HI Jordan, did you get my message with link & admin credentials? I´ve sent it a few days ago.
    Best, S.

    May 26, 2017 at 6:37 pm #800307
    Jordan Shannon

    Hi,

    No I have not received it. Please place it within the area labeled private.

    Best regards,
    Jordan Shannon

    May 26, 2017 at 7:40 pm #800329
    s_mann

    Hi , hope now it works!

    May 26, 2017 at 9:15 pm #800375
    Jordan Shannon

    Hi,

    The log in info provided is not working. Please check again to see if it is working for you.

    Best regards,
    Jordan Shannon

    May 26, 2017 at 11:27 pm #800448
    s_mann

    Ok, this one should word!
    Best,S.

    May 26, 2017 at 11:30 pm #800449
    Jordan Shannon

    Hi,

    Unfortunately this still did not work for me.

    Best regards,
    Jordan Shannon

    May 26, 2017 at 11:47 pm #800452
    s_mann

    Hi, strange, I tried several times now and it works …
    Try the other one see below.
    BEst, S.

    May 26, 2017 at 11:58 pm #800459
    Jordan Shannon

    Hi,

    The slider itself has to be created. As of right now it is looking for something that isn’t there. Please see the following:

    https://snag.gy/y59H7m.jpg

    Best regards,
    Jordan Shannon

    May 27, 2017 at 12:33 am #800463
    s_mann

    Hi Jordan,
    got it, thx!

    May 27, 2017 at 1:09 am #800468
    Jordan Shannon

    Hi,

    Great! If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 12 posts - 1 through 12 (of 12 total)
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