Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 12, 2015 at 4:18 pm #517481
    cecilepineau

    Hi,
    I build a layer slider and I can see it in preview.
    But when I put it on my page, a big black appear and not the layer slider.
    The plugin is no update. Can you send me a code to have the latest version ?

    Thanks a lot for your help,

    October 12, 2015 at 7:23 pm #517623
    Elliott

    Hey cecilepineau!

    Make sure your using the latest version of Enfold, 3.3.2, and deactivate all plugins while testing. If your still having trouble then send us a WordPress login and we’ll take a look.

    Cheers!
    Elliott

    October 12, 2015 at 8:39 pm #517662
    cecilepineau

    Yes I have the latest version of Enfod.
    I already tried to deactivate all plugins.
    Thank you for your help.

    October 13, 2015 at 9:27 am #517902
    Rikard

    Hi,

    Thanks for the login, on what page are you using the Layer Slider, I couldn’t find any?

    Best regards,
    Rikard

    October 13, 2015 at 5:00 pm #518186
    cecilepineau

    HI !
    Thank you to take a look at my problem.
    I don’t insert the layer slider as it insert a large blank space instaed of insert the slider.
    If you put the layer slaider on the main page, everywhere you want, you can see in the preview that there’s no slider, just a large blanck space.

    October 14, 2015 at 5:45 am #518490
    Rikard

    Hi,

    I added a layer slider and it showed up straight away, I removed it again though since I don’t know if you want it there or not. If it’s only the preview function which is the problem I wouldn’t be too worried, it doesn’t always work as expected. Please try to publish the changes you make to make sure if they work or not. If you should have further problems then please deactivate all your plugins, especially the caching plugins, to avoid any possible conflicts or caching errors.

    Best regards,
    Rikard

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