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  • #1283927

    I recently upgraded my WordPress to the current version and my LayerSlider broke (just blank whitespace on my site where the LS should be).
    I then upgraded Enfold to the current version and I have the same problems.
    The LayerSlider on my website is just blank.
    When I try to preview the LayerSlider in the WP Admin site, there is no preview, I can’t “play” the slider, and several configurations just don’t work.

    Our LayerSlider is very important on our site, so this is of utmost importance to resolve.
    I have disabled Cloudflare so you can see the site live.

    Thanks!

    #1283940

    Also, I have installed the Enable jQuery Migrate Helper plugin and set the version to legacy 1.12.4…..It has not helped the problem.
    I still have the plugin enabled.

    #1283958

    I had to disable the Legacy 1.12.4 option…..with that turned on, I couldn’t edit any pages….With the Legacy 1.12.4 enabled, the Edit Page would just spin and spin, never loading.

    So, Enable jQuery Migrate Helper is still enabled, but the Legacy 1.12.4 is NOT

    #1283961

    I also forgot to mention that in the past, I had purchased LayerSlider and had it installed.
    With these problems, I have removed my purchased version of LayerSlider and I am using the default version (6.11.2) that is included with Enfold 4.7.6.4

    I DID try installing LayerSlider 6.11.5 (Current version) and it did not help the problem, so I removed it.

    #1284308

    Hi Owen,

    Sorry for the late reply. We don’t have access to the email you have used for the account you posted, could you set the password and post it here in private as well please?

    Best regards,
    Rikard

    #1284882

    Info provided in the Private section below

    #1285232

    Hi Owen,

    Enfold 4.8 has been recently released, please consider updating to the latest version as it contains fixes for the layerslider.
    Just make sure to have a backup first before updating.

    Best regards,
    Nikko

    #1286211

    Strange that when I upgraded Enfold, these problems all happened….then, somehow I am not on the current version.
    Anyway, I have upgraded to 4.8.1 and I am experiencing all of the same problems with my site.

    Your login in my previous private post is still valid.
    Please let me know what you see and how I can get this corrected.
    Our website has has major portions missing for over a week now.

    Thanks!

    #1286407

    Hi,

    Please refer to my reply in your other thread.

    Best regards,
    Rikard

    #1287261

    Thanks, I found a problem in my functions.php had something that apparently isn’t needed anymore. I removed it and it is now working.
    1 final issue to resolve, but I will post that in another thread.

Viewing 10 posts - 1 through 10 (of 10 total)
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