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Hello guys,
The layer slider feature seems to be acting up. I know there is an update they we do not have yet. Could this be the issue? Please take a look at the website below. The client is also complaining that the site is acting very funny on Chrome and Edge. Please let me know what you see on your end and how we can fix the slider. It is supposed to be full width and you can see the border of the animations and it images is slightly smaller now. Please advise
There is obviously a problem with the layer slider plugin attached to this theme. I have a link below with another area we used layer slider and they are noting that on Microsoft Edge the images look compressed. I saw lay slider released a bug fix and we are not on the last version. Maybe that is the issue????
From my understanding, the new update to Enfold is ready to go…with the exception of the new Demos. Why would you not make the theme (and Layerslider) more stable right away and release the demos as they’re finished? If you agree, please help voice that.
Hello,
I have not received any response to either or my open tickets? I have this and another open? Usually the support is great and prompt? Where are you guys?
Something is def going on. The last time I saw something like this, a vendor was concentrating efforts on a new release they were working on in the background, while sacrificing support responsiveness. It didn’t work out well for them from what I understand.
If you look a the changelog, this is right around the time a MAJOR update should be hitting.
Hi!
We are really sorry about that. We are extremely busy lately and some of our moderators are having health issues at the moment. That increased response time a little but we are going to get back to usual pace in no time.
I am on a Mac. I asked my teammates who are using IE10 to check the thread. Please kindly wait to hear from them. In the meantime, we will check your open threads.
Cheers!
YigitHey!
We are working on your ticket please wait while we update the results here soon.I checked all the threads in this ticket but there is no accurate info about the exact issue you are facing. However you mentioned it works correctly in IE10 so I compared the slider in IE10 to Edge and Chrome
Screenshot 1 : The Team members slider looked exactly same in all 3 browsers
There is a bit of image compression please pre compress the png images using https://tinypng.com/ and re-upload it.
Screenshot 2 : The only difference i noticed was that the 3D cube animation is not showing in IE
Please check the attached screenshots and let us know exactly what is the issue you are having with the slider? If possible please share some screenshots of the issue..
Cheers!
Vinay Kashyap
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