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  • #985776

    I am using the Layerslider 6 that came with the Enfold theme. Although I click on the trash can icon to remove a Layer, the layer remains and is not deleted. I get a pop-up asking if I’m sure I want to remove the layer, to which I reply OK. Yet, the layer remains, can be edited, etc. After saving changes to the slider, and then reopening it, the removed item remains as it was.

    Your help is kindly appreciated.

    #985784

    Hey profputr,
    Please make a copy of the slider and tell us which lay you wish to remove so we can try, and so if we mess up you will still have your original to work with.
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    #985795
    This reply has been marked as private.
    #985797

    Hi,
    Thank you for the login, I was able to click each text layer and then click the trash can to delete, I then clicked the save button at the bottom of the screen.
    Are these the steps you tried?
    What browser are you using?
    I looked at your server settings, which seemed fine, but I did get a server timeout error (503) navigating between pages, which is not a good sign for a webhost.
    Do you have a option to upgrade your service, or switch webhosts?

    Best regards,
    Mike

    #985819
    This reply has been marked as private.
    #986070

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Basilis

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