Viewing 17 posts - 1 through 17 (of 17 total)
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  • March 1, 2021 at 3:15 pm #1284437
    merlijn

    Hi,
    I have a course page with lessons. And only in the lesson pages the footer is accross the page. I thought it is caused by the course plug-in but it isn’t. When changing to another theme the lay-out problem is gone.
    Can you help me please?

    March 3, 2021 at 4:26 am #1284928
    Rikard

    Hey merlijn,

    The login details you posted are not working, please check and verify:

    Unknown email address. Check again or try your username.

    Best regards,
    Rikard

    March 6, 2021 at 4:34 pm #1286077
    merlijn

    Hi Rikard,
    I have still a problem with the footer and also the video will not play.
    I was hoping the theme update will solve the problems but it wasn’t.
    See private content. I wrote also an explanation at the webpage about the problems for you.

    March 8, 2021 at 6:00 am #1286293
    Rikard

    Hi,

    Thanks for that. The login details are working now, but the example page gives me a 404 error. Please check the link and post a working one.

    Best regards,
    Rikard

    March 8, 2021 at 2:21 pm #1286444
    merlijn

    Sorry I see now the link was only working when registered as course attendee.
    See in private content the new link (2 ways to find the location) I put also an explainer video for you at this page.
    Just updated to the latest version of Enfold theme. After this my website is not working anymore. (I used my back-up to solve this problem)
    When it was possible to solve the footer problem and video problem.
    I shall make a back-up from my website first :-)

    I really hope you can solve my problem.
    Thank you very much!

    • This reply was modified 3 years, 9 months ago by merlijn.
    March 12, 2021 at 8:11 am #1287605
    Rikard

    Hi,

    Sorry for the late reply. I tried checking your site again just now, but the login details are not working again. Please check and verify, then post working login details in private.

    Best regards,
    Rikard

    March 26, 2021 at 11:52 am #1290522
    merlijn

    Hi Rikard, Would you try again please?
    I have paid another person to try to solve my video play problem. To avoid you both are working at the same time I changed the pasword. I didn’t know when the other person has time to solve my video problem, he finished. He told the Enfold theme can’t work with the plug-in Learnpress.
    I have still the video play problem. :-( And my course attendees are starting impatient and like to start. And 1 am losing customers (is money).
    I am strugling with this since December 2020

    Would you try again please?
    You may do all what you like, even if it harms my website, it doesn’t matter! I have a good back-up system.
    When I updated to the latest wordpress version, the problem becomes worse. Even the insert image button at the same page didn’t work any more.

    If you can’t solve the video problem I have to buy other themes for all the websites I have to make. :-(
    I really hope you can solve my video play problem.

    • This reply was modified 3 years, 8 months ago by merlijn.
    March 27, 2021 at 8:30 pm #1290772
    merlijn

    Please is there anybody who can help me?
    Thanks!

    March 30, 2021 at 7:24 am #1291228
    Rikard

    Hi,

    Thanks for the update, and sorry for the late reply. Could you try to update to WordPress 5.7, to see if that helps please?

    Best regards,
    Rikard

    March 30, 2021 at 11:28 am #1291334
    merlijn

    Hi Rikard,
    As I wrote the problems become worse after the update to wordpress 5.7.
    Even the insert image button at the same page doesn’t work any more.
    You may update to the latest version of wordpress. I give you permission to do all possibilties you think you can solve the problem. Even if it harms my website.I have a good back-up.

    I really hope you can solve the problem very soon and if you can’t tell me, so I can buy another theme.

    Best regards,
    Merlijn

    April 2, 2021 at 4:45 am #1291948
    Rikard

    Hi Merlijn,

    Thanks for the update. I tried updating everything, but it hasn’t solved the problem. I tried looking for a solution as well, but I wasn’t able to find one. I don’t think we can solve this for you unfortunately.

    Best regards,
    Rikard

    • This reply was modified 3 years, 8 months ago by Rikard.
    April 21, 2021 at 5:07 pm #1295851
    merlijn

    Thank you for trying.
    Best regards
    Merlijn

    April 21, 2021 at 5:46 pm #1295860
    merlijn

    Can you help me with settings for accepting/not accepting cookies in the banner? I like to use not only functional cookies but also start with facebook marketing cookies. When website visiters not accept marketing cookies than not install facebook cookies, or is this not possible with enfold settings?

    April 21, 2021 at 5:47 pm #1295861
    merlijn

    I have in totally 6 Enfold themes

    April 24, 2021 at 4:19 am #1296459
    Rikard

    Hi,

    Thanks for the update. Facebook marketing cookies are not part of the theme unfortunately, what exactly do you need to add to the theme?

    Best regards,
    Rikard

    April 29, 2021 at 10:40 pm #1297420
    merlijn

    Hi Rikard,
    In the Enfold Theme there is a part “privacy and Cookies” with a lot off settings. I don’t know how to set what makes website visitors has to accept or not to accept marketing cookies (choice). And a part I keep English language I can’t find the location to translate in another language.
    I prefer a short one. Is this possible with the Enfold Theme?

    Best regards,
    Merlijn

    May 3, 2021 at 4:37 am #1297839
    Rikard

    Hi Merlijn,

    Thanks for the clarification. Setting third party cookies only, is not possible from the theme settings unfortunately.

    Best regards,
    Rikard

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