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  • January 7, 2015 at 3:55 pm #376205
    BooglesandBump

    Since woo-commerce has updated I can no longer add or edit any attributes. I have tried disabling all plugins and re-loading but this hasn’t worked. Is the theme fully compatable with the latest woo-commerce update? Thanks, Jill
    I have just disabled Enfold, and tried with the new default 2015 and the attributes work fine, which suggests that there is a conflict with the Enfold theme. Any comments?

    January 7, 2015 at 10:08 pm #376492
    Elliott

    Hey BooglesandBump!

    Are you using Woocommerce 2.2.10? It’s working fine on my XAMPP setup. Let’s try the following.

    1. Deactivate all plugins except Woocommerce.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having trouble after doing the above two steps then send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    January 7, 2015 at 11:23 pm #376530
    BooglesandBump

    Thanks Elliott,

    I have followed the steps above and attributes are now working. Unfortunately all my images appear to have been deleted and are just appearing as little crosses. Any ideas? Do you think I’ll need to remove all the broken images and re-load or is there an easy fix?
    Thanks, Jill

    January 8, 2015 at 7:40 pm #377037
    Elliott

    Hey!

    Check the permissions on your uploads folder to see if they are correct. When you upload a new image does it display? Send us a WordPress login and we’ll take a closer look.

    Best regards,
    Elliott

    January 8, 2015 at 8:49 pm #377076
    BooglesandBump
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    January 8, 2015 at 9:10 pm #377084
    BooglesandBump
    This reply has been marked as private.
    January 9, 2015 at 3:46 pm #377399
    BooglesandBump
    This reply has been marked as private.
    January 11, 2015 at 5:59 pm #377990
    Elliott

    Hey!

    You have not included a link to your site.

    Best regards,
    Elliott

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